February 04, 2012   
Login  |   Register  
         
  Store » Customer Service
Customer Service

To speak to a Museum Store customer service representative, please call 561.832.5196 ext. 1153 or 1147 between 10am - 4:30pm EST Monday – Friday.

Please note that we no longer accept international orders.

Gift Cards
Gift cards are available by calling the Museum Store directly at 561.832.5196 ext. 1153

Shipping

We make every effort to ship your order as quickly as possible via UPS Ground Service. No shipments can be made to Post Office boxes. Please allow up to 10 - 15 business days for delivery of most in-stock items. Items ordered together are not necessarily shipped together. You will be notified promptly of any delay. We are not responsible for item(s) that are damaged during shipping.

Review Order
Please review your order carefully for accuracy and select "Proceed To Checkout" to proceed to the credit card page.

Sales Tax
Shipments to Florida residents include 6.5% sales tax.

Shipping & Handling Rates
Shipping charges are calculated based on this schedule:

Order Total

Standard Delivery

Up to $15.00

$6.95

$15.01–30.00

$8.95

$30.01–40.00

$9.95

$40.01–50.00

$11.95

$50.01–75.00

$12.95

$75.01–100.00

$13.95

$100.01–125.00

$14.95

$125.01–150.00

$15.95

$150.01–200.00

$17.95

Over $200.00

20% of total

Posters $11.00 flat rate
Chihuly Studio Editions $100.00 flat rate

Credit Cards
We accept Visa, MasterCard, American Express and Discover. Enter your credit card information in the fields provided and select the credit card type from the dropdown menu.

Security and Privacy Policy
Our secure server software utilizes industry standard encryption technology (SSL) that is among the best software available to safeguard electronic commerce transactions. SSL encrypts all of your personal information including credit card number, name, and address so that this information is secure as it travels over the Internet. With this technology, you enjoy more security when using your credit card shopping at the Norton Museum Online Store than when using it in many of your daily off-line transactions

Still don't want to use your credit card on the Internet? Just call the store at 561-832-5196 ext. 1147 or 1153.

The Norton Museum of Art will not give out, sell or trade any information about individuals who visit this web site.

Order Number
After transmitting your order, you will receive an order number. Please save this number for your records, as you may need it for order inquiries or to track your shipment. An e-mail order confirmation will be sent to the e-mail address provided on the order form.

NMA Member Discounts
The Norton Museum of Art offers a 10% discount to members for all purchases. Check the box marked MEMBER on the order form and we will verify your discount.

Copyright Information
The contents of this site are for personal and/or educational use only. Neither text nor photographs may be reproduced in any form without the permission of the Norton Museum of Art, 1451 S. Olive Avenue, West Palm Beach, Florida 33401.

Disclaimer
Under no circumstances shall the Norton Museum of Art, or any other party involved in creating, producing or distributing this web site, be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use this web site, including, but not limited to reliance by a user on any information obtained from this web site or that result from mistakes, omissions, interruptions, deletions of files or e-mails, errors, defects, viruses, delays in operations or transmission, or any failure of performance, whether or not resulting from acts of God, or services. User hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through this web site. In states that do not allow full limitation of liability, liability is limited to the fullest extent permitted by law.

  
 Store Controls

 

 

Customer Service

Disclaimer: We apologize but we do not ship internationally.