Career Opportunities

Visitor Services Manager
The Norton Museum of Art seeks an experienced Visitor Services Manager. This full time, exempt position, reports to the Deputy Director.  The candidate must be committed to provide the highest level of customer service to museum visitors.  Responsibilities include hiring and  training of visitor services staff  to maintain the highest standards of customer service; train staff in use of register/ticketing system, Siriusware software; schedule staff working hours to ensure proper coverage;  train staff in, and manage the selling of, memberships to visitors; work closely with the Volunteer Coordinator and the Group Tour Coordinator to achieve a high level of  satisfaction for tours; work with museum management to keep communication flowing in order to update admissions desk information on upcoming events, exhibitions, education programs; reconcile and deposit admissions receipts; run daily reports on admissions.

Position Requirements

Train staff and maintain the welcoming image of the museum; set staff schedule; handle daily deposits; knowledge of Siriusware, Microsoft Outlook and Office Suite.

Education
BA Degree

Training and Experience

Excellent communication skills; proven sales ability; excellent customer services skills; ability to work with diverse population of staff, volunteers and visitors.

Please send resume to wattickj@norton.org.   

 


Administrative Assistant to the Deputy Director

The Norton Museum of Art seeks an Administrative Assistant to the Deputy Director, responsible to provide administrative and clerical support for the Deputy Director.
Responsibilities include the following -
 

Manage and coordinate the Deputy Director’s calendar, as requests, hard copy and/or in Outlook.

Project Manager for annual accomplishments publication.

Review and manage exhibition contracts and payment of exhibition participation fees.

Liaise with exhibition designers and guest curators on the order and payment of exhibition materials.

Collaborate with the Communications and Curatorial Departments on the management of collateral schedule, the museum posters and banners schedule.

Act as liaison/adjunct  to the Development Dept. representing the Deputy Director at Special Events/Openings

Maintain professional communications with Trustees & donors.

Perform administrative duties to relieve the Deputy Director of details associated with management of the office.

Support Director’s Office Manager in the execution of annual ArtSpeaks series.

Utilize Microsoft Office, including Word, Excel, Power Point, Access, Microsoft Outlook on a daily basis.

Answer the  phone lines.

Interact with all museum departments as liaison from the Deputy Director’s Office.

Support the business functions of the Deputy Director, such as travel planning and management, prepares and submits requests for reimbursement for the Deputy Director; keeps track of the Deputy Director’s Office budget.

Perform all duties with a high level of tact, confidentiality, professionalism, trust  and efficiency. 

Education

BA preferred.

Skills

Knowledge of Microsoft Office and Outlook; good customer service skills; pleasant telephone etiquette; ability to work with peers, supervisors, Trustees & donors required.

Please send resume and cover letter to wattickj@norton.org

 


Assistant Curator of Education

The Norton Museum of Art seeks an Assistant Curator of Education to assist the Curator of Education to develop, coordinate and execute internal and external youth and family art programs.

This full time, salaried position will oversee the operation and budget for the Museum’s  PACE Program (Progressive After-School Art Community Education);  Develop two successful short-term, arts-integrated workshops per year with local community-based organizations that support youth and that are not already served by the PACE program;   Develop and oversee the Museum’s Family Programs;  Develop, and oversee the Museum’s Summer Camp Tour Program.

The position will also develop and administer effective assessment for PACE, Family Programs and Summer Camp Tour programs; Manage the PACE instructors and site supervisors to facilitate annual, on-site exhibitions highlighting the work of PACE students; Represent the PACE program, Family Programs and Summer Camp Tour programs in the community through Museum’s Education Committee; Museum webpages and other community contacts.

Job Requirements

Education
Bachelor’s degree required; MA in Art History, Education, Museum Studies or related field preferred.

Training and Experience
Must be able to demonstrate ability for and experience of program development targeting youth/art interaction.

Job Knowledge: Computer literate with MS Office.  Must have excellent verbal and written communication skills and be comfortable in a leadership, teaching and speaking roles. The ability to communicate clearly with people from all walks of life is essential.

Please send resume to wattickj@norton.org.  

 


The Norton Museum of Art is an equal opportunity employer.