Career Opportunities

Visitor Services Supervisor
The Norton Museum of Art is seeking a full-time Visitor Services Supervisor to provide support to the Visitor Services Manager. The primary responsibilities of the Visitor Services Supervisor include assistance in the orientation, training and supervision of Visitor Services Representatives. The Supervisor will assist in overseeing the day-to-day operations of the Visitor Services Department and adhere to the policies and procedures of the Norton Museum of Art.
The Visitor Services Supervisor will deliver proactive visitor service in the most professional and welcoming manner; troubleshoot scheduling conflicts and ensuring proper staffing; assist with the training and development of new staff; implement emergency action plans in regard to first aid, incident reports, and announcements; act as a resource in resolving visitor issues; have cash-handling experience; ensure that sales-point operations are carried out properly; provide feedback to the Visitor Services Manager regarding exhibit structures, visitor and staff concerns.

  • AA degree required and/or relevant experience; BA preferred
  • Previous experience in a customer service position or related field 
  • Demonstrated ability to resolve issues, work cooperatively in a team, and deliver results 
  • Must be available to work on weekends and evenings 
  • Experience in negotiation, problem analysis and resolution 
  • Proficiency with Microsoft applications; Siriusware software knowledge a plus. 
  • Proven ability to work well with the public, demonstrates enthusiasm, professionalism, customer-focused, approachable and inviting. 
  • Ability to convey a positive and professional image, especially in high-pressure situations, and demonstrate the highest level of personal and ethical standards.

Please send cover letter, resume and three references to

Education Programmer     

This position is responsible for creative development and program management of Art after Dark each Thursday evening.

Department:      Education
Reports to:         Curator of Education
Status:                 Part-time (up to 30 hours/week)

Essential job duties

  • Coordinate Art after Dark program planning, set-up, promotion, etc. with staff from Education, Communications, Curatorial, Administration, IT/Finance divisions.
  • Develop a schedule of Art after Dark performances; contact performers, negotiate contracts, make arrangements for their arrival, set-up and performance needs, and handle payments.
  • Develop schedule of Art after Dark films; contact vendors, rent films and handle payments.
  • Develop schedule of Art after Dark tours by curators and docents.  Work with curators as well as Tour and Volunteer Coordinator to facilitate this scheduling.
  • Develop schedule of art activities for Art After Dark events; contact artists, negotiate contracts, make arrangements for their arrival, set-up and program needs, and handle payments.
  • Arrange with Tour and Volunteer Coordinator for volunteer assistance.
  • Manage flow for these weekly events; develop flow chart for the evening, attend weekly Flow meetings each Tuesday with other members of staff.
  • Manage budget for Art after Dark programs.


  • BA in the arts or related field, etc.
  • Active interest and knowledge of South Florida performing artists in diverse genres.
  • Must be able to work in the Museum Tuesday afternoon and Thursday, 1 – 9 pm; remaining hours can be a mix of work in the office and/or work remotely.   
  • Customer service oriented in dealing with internal and external customers.
  • Demonstrate effective oral and written communication skills, tact and diplomacy with the ability to communicate to various and diverse groups.
  • Must have experience with Microsoft Office Suite and Outlook.
  • Quick to meet challenges and deadlines.
  • Must be able to sit at desk, stand, walk, climb stairs, lift/carry up to 25 lbs. 

Grants Associate, Capital Campaign 
The Museum is seeking a Grants Associate for the Capital Campaign for The New Norton.
This full-time exempt position provides administrative support for the Development Department during the Capital Campaign.
Performs administrative duties associated with the Campaign for The New Norton. Will work closely with Director of Development and Development Officer for Institutional Giving in the proactive coordination and preparation of materials required to support the scheduled programs and functions of the Capital Campaign, as well as the Development Department—including but not limited to campaign gift agreements, bi-annual newsletter, collateral, research, and mailings.

  • Responsible for researching, writing, submitting and tracking grants and sponsorship opportunities for the Campaign for The New Norton, and special projects as needed, under the direction of the Director of Development and Development Officer for Institutional Giving.
  • Coordinating the quarterly campaign newsletter for Members and donors, as well as monthly updates on the campaign for the Board of Trustees.
  • Support Executive Director, Director of Development, and Development Officer for Institutional Giving to build relationships with key staff at foundations, corporations and government agencies – both donors and prospects for the Capital Campaign.
  • Participate in the coordination of events for individuals, corporate and foundation donors and donor employees for the campaign.
  • Maintain Campaign records in Raiser’s Edge; responsible for weekly reporting to Development, Finance, and Director.
  • Responsible for reviewing campaign gift agreements and acknowledging all incoming pledge payments with Director of Development.
  • Keeps track of the Campaign budget.
  • Maintain professional communications with Trustees & donors.
  • Support campaign consultant and Director of Development in campaign activity, including Committee meetings.
  • Perform all duties with a high level of tact, confidentiality, professionalism, trust and efficiency. 
  • Utilize Microsoft Office, including Word, Excel, Power Point, Access, Microsoft Outlook and Raisers Edge on a daily basis.
  • Act as liaison/adjunct participating with the Director of Development at Special Events/Openings, etc.
  • Participate in evening and week-end fundraising activities with Special Events staff
  • Other reasonable duties as requested.


  • This position is of 2– 3 year duration, or until the Capital Campaign ends.
  • Proficient in Microsoft Office applications, including database management (Raiser’s Edge proficiency a plus)
  • Excellent written, verbal, and communication skills
  • Strong attention to detail and accuracy in performance
  • Ability to convey a positive and professional image, especially in high-pressure situations, and demonstrate the highest level of personal and ethical standards
  • Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment
  • Good decision making and problem solving skills
  • Ability to meet deadlines, working with minimal supervision
  • Schedule flexibility; ability and willingness to work nights and weekends as needed
  • Ability to walk/stand for prolonged periods during events, and ability  to lift and/or move 15 pounds with or without reasonable accommodation
  • BA required
  • Experience in Development preferred

To apply, please send cover letter, resume and references to

The Norton Museum of Art is an equal opportunity employer.