Careers

Lead Maintenance Technician (Full Time Non- Exempt)

JOB SUMMARY: The Lead Maintenance Technician oversees general maintenance in all NMA facilities.

JOB RESPONSIBILITIES: 

Perform minor repairs related to electrical, plumbing and HVAC equipment.

Monitor, adjust and maintain proper climate control set points using the BAS System.

Assist janitorial crew with the overall cleaning of all areas of the NMA facility, including bathrooms, galleries, offices, store, support spaces, public spaces, building exterior and sidewalks.

Prepare and paint all surfaces throughout the NMA facility, as indicated by a maintenance schedule or the Building Operations Manager.

Assist with the general maintenance of exterior spaces including parking lot, plaza, and garden.

Perform light carpentry work as requested.

Change HVAC filters and maintain a log indicating date filters were changed.

Routinely check facility for potential general maintenance problems and correct them. This includes mechanical function of all maintenance equipment.

Report any irregular activity in facility to the Building Operations Manager.

Communicate with all staff and visitors in a clear, efficient, and effective manner utilizing the appropriate tool, including computers, telephones, and CB radios.

Assist other staff with setup and breakdown of tables and chairs for events.

Assist with the overall security and safety of the property, its contents and staff and visitors.

Assist contractors performing maintenance work in the facility.

Perform other duties as deemed reasonable.

NORMAL SCHEDULE:

  • Five days per week/ forty hours per week.
  • Schedule will include nights and weekends.
  • Must be on call for emergency situations and to troubleshoot equipment malfunction as needed.

 QUALIFICATIONS:

  • Experience with operating general maintenance equipment such as: drills, saws, hand tools, table saw, drill press, ladders/lifts, motorized/manual forklifts, vacuum cleaners, extractor, buffer, wet mop, and brooms in a safe and efficient manner.
  • Must be computer literate and have MS Office proficiency.
  • Experience in HVAC and plumbing. Minor carpentry and electrical knowledge preferable.
  • Good communication and customer service skills.
  • Available to work on weekends and evenings.
  • Knowledge of Johnson Controls network system
  • Knowledge of Trane network system
  • Knowledge of commercial building humidity levels

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]org. No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Digital Communications Officer

We are seeking a seasoned full-time Digital Communications Officer to join our team. The ideal applicant is creative, enthusiastic, organized and has a track record of engaging and growing an online community. The person in this position will drive ongoing social media efforts including community engagement and creation and executive of social media strategy, social ad campaigns, content development email marketing, and graphic and video design. The Digital Communications Officer will maintain the brand and voice of a world-class cultural institution through a variety of social media channels. The Digital Communications Officer will report to the Chief Marketing & Communications Officer. This is a full-time exempt position.

Job Responsibilities

Create content based on exhibitions, programs and events for a wide spectrum of audiences to inform and inspire ongoing engagement; ensure website aligns with information provided through social media and in printed media.

Develop overall social media strategy to drive engagement and increase followers to the institution.

Collaborate with the Communications team to ensure we maximize all digital communications channels while staying true to Museum’s vision and mission.

Maintain and develop the Museum’s website, schedule and post exhibitions, programs and events in a timely manner.

Identify compelling stories and most effective ways of communicating those stories to our target audiences; identify opportunities to maximize the Museum’s online presence.

Work closely with Design to streamline our social media brand and presence.

Knowledge of video and social media editing tools and/or Adobe a plus.

Create diverse mix of informative material, humanistic stories and engaging content to motivate action among various audiences.

Update and maintain Museum’s email lists on a weekly basis; review and input data to ensure accuracy; support production of in-house video content.

Create queries, reports, dashboards and other reporting data to support business initiatives.

Measure success of social media campaigns and report to team on monthly basis.

Qualifications:

  • BA degree in a related field.
  • 3-5 years dedicated social media experience, preferably working with a non-profit.
  • Knowledge of website content management and analytical monitoring and evaluation tools.
  • Strong track record of utilizing and development a presence on all social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube and TikTok, along with an enthusiasm to explore new trends and incorporate them into our social media strategy.
  • Knowledge of best practices in website design, search engine optimization techniques, and a strong understanding of emerging digital trends
  • Experience measuring website performance and digital channels; monitor audience feedback.
  • Ability to translate and describe technical information to non-technical audiences.
  • Basic HTML coding, preferred.
  • Familiarity with photo editing software.
  • Museum experience a plus
  • Available to work nights and weekends as needed.
  • Attention to detail and accuracy a must.
  • Familiarity with the AP Stylebook.
  • Spanish language a plus.

Please send an email with your resume, cover letter and references to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 


Executive Assistant to the Director/CEO

The Executive Assistant provides high-level executive support and is member of the museum leadership team. They will direct the general office workflow, manage extensive calendaring, budgeting, event planning, organize high volumes of email, and handle inquiries from a wide range of people including staff, Board and committee members, donors, and visitors. Project work will be varied and complex. In addition, there is a strong focus on gathering, interpreting, and presenting data and metrics.

The Director’s office oversees a team of 90+ individuals encompassing the Education, Development, Strategic Communication, Finance, Facility and Administration, Curatorial and HR departments.

Responsibilities include:

  • Manages the Director/CEO’ office, overseeing all daily activities. Keeps the Director/CEO, briefed on all activities. As directed, coordinates Museum-wide staff activity and monitors progress on a regular basis.
  • Support Senior Staff by scheduling meetings, taking minutes and documenting actions to be taken.
  • Collaborate closely with Museum Board Liaison staff and interact with Trustees, Donors, staff, and the public.
  • Work independently, coordinating communications including collaboration with Director of HR for any internal communications and events.
  • Collaborate with the Development Department for donor and member invitations and mailing lists.
  • Research, collect and analyze information on important metrics, responding to questions, organize and prepare for meetings/events, including research on individuals, institutions or works of art.
  • Prepare a variety of written and printed materials, including emails, correspondence, and documents. Proofread and/or edit correspondence, prepares meeting minutes, publications, and presentations.
  • Plans, participates, and interacts as appropriate during meetings and Museum events. Evening and weekend hours required as needed.
  • Schedule all aspects of travel for Director/CEO, including international travel.

Qualifications: 

  • Minimum seven (7) years of relevant / applicable work experience, preferably including office management.

This role requires advanced calendar management skills.

Proficiency in proofreading skills and the ability to take detailed meeting minutes will need to be demonstrated as part of the interview process.

Strong interpersonal skills with a high degree of sensitivity for confidentiality and diplomacy; able to maintain a pleasant composure and helpful mind set in all situations.

Ability establish and maintain effective work relationships with all individuals across and external to the Museum, excellent oral and written communication skills required.

Attention to detail and a high degree of accuracy. Demonstrated competencies in project management aptitude/approach, leadership, training, team building, decisiveness, problem solver.

Proficiency in Spanish language strongly preferred.

Ability to adapt to changing work priorities, coordinate multiple projects, and plan, coordinate, and work independently and prioritize workload under ever-evolving circumstances.

  • Solid problem-solving skills and abilities.
  • Demonstrated competence in using computer applications such as Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) plus experience with databases, such as Altru, and project management.
  • Associate degree required. Bachelor’s degree preferred.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Security Supervisor

Reports to: Security Manager

Department: Facilities

Status: Full Time, Non-Exempt

Responsibilities: The Security Supervisor acts as the coordinator of all gallery guards once the Security Manager has developed a daily roster. The Security Supervisor’s primary function is to ensure that the museum is secured at the end of each day and ready for the public at the beginning of each day. The Security Supervisor acts as a backup to the Security Manager.

Duties Include: 

  • Perform perimeter security checks.
  • Lock/unlock Museum doors in preparation for museum opening/closing.
  • Monitor and control the museum’s computerized security access system and environmental system. Notifies appropriate personnel when needed.
  • Understand and monitor the museum’s closed circuit television (CCTV) system. Including the ability to review incident on videotape.
  • Patrol galleries on an hourly basis.
  • Investigate complaints, incidents, or security violations and prepare the necessary reports.
  • Provide timely and accurate information to the Security Manager on unusual conditions or situations.
  • Ability to operate a two-way radio console and monitor an intrusion/fire alarm systems.
  • Answers phones and assist caller.
  • Ability to remember the names and location of personnel in the organization and to understand essential departmental operations.
  • Demonstrated ability to work with diverse groups, and effectively communicate both oral and in writing.
  • Knowledge of current computing technologies and software applications appropriate to the position’s job responsibilities.
  • Understand all museum policies and assist visitors/staff whenever possible.
  • Maintain accurate security records.
  • Officers must be able to communicate clearly, effectively, and professionally with visitors, staff and volunteers by all modes available.
  • Ability to coordinate activities of outside vendors.
  • Provide relief to gallery guards throughout shift.
  • Officers must be able to follow directions and react quickly during emergency situations.
  • Perform other duties assigned by Security Manager.

Qualifications:

  • High School diploma or equivalent.
  • State Security License. (Knowledge of security and safety procedures).
  • Ability to maintain confidentiality of reports, data, and messages.
  • Ability to operate a two-way radio console and monitor intrusion/ fire alarm system.
  • Ability to think and communicate clearly and act quickly in emergency/life threatening situations.
  • Ability to read, writes, speak fluent English, and follow written and oral instructions.
  • Computer literate to include Microsoft Office and Outlook.
  • Demonstrated ability to act courteous and professional with visitor and staff.
  • Must be available for shift work including weekend 24/7.
  • Ability to walk/stand for long periods of time.

Full-Time Security Officer

The Museum is seeking full-time Security Officers.

The Security Officer is responsible for the security of the Museum, ensuring the safety of visitors and staff including giving informative answers to visitors and/or staff and observing and promptly reporting any irregularities.

Major Responsibilities: 

  • Safeguard the museum’s artwork in and outside the museum galleries.
  • Safeguard the physical plant and assets through the use of effective security patrols.
  • Understand all museum procedures and assist contractors, visitors and staff.
  • Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
  • Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
  • Officer must be able to follow directions and react quickly during emergency situations.
  • Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
  • Speak clearly over a two-way radio and be understood by other members of the staff.
  • Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
  • Routinely completes daily patrol schedule for areas assigned within time frequency provided.
  • Perform other duties as assigned by Security Supervisor.
  • Conduct oneself in the best interest of the Museum.
  • Available to work until 10 pm on Fridays or later during special events.

Qualifications:

  • High School diploma or equivalent.
  • State Security License preferred. (Knowledge of security and safety procedures)
  • Ability to read, write, and speak fluent English, and follow written and oral instructions.
  • Officers must be able to stand or walk a patrol 3 – 4 or more hours per shift.
  • Demonstrate ability to act courteous and professional with contractors and staff.
  • Able to work outside in the elements.
  • Able to work until 10 pm on Fridays or later when necessary.
  • Officers must be able to communicate clearly, effectively, and professionally with visitors and staff by radio.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer

Part-Time Security Officers

The Museum is seeking part-time Security Officers.

The Security Officer is responsible for the security of the Museum, ensuring the safety of visitors and staff including giving informative answers to visitors and/or staff and observing and promptly reporting any irregularities.

Major Responsibilities: 

  • Safeguard the museum’s artwork in and outside the museum galleries.
  • Safeguard the physical plant and assets through the use of effective security patrols.
  • Understand all museum procedures and assist contractors, visitors and staff.
  • Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
  • Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
  • Officer must be able to follow directions and react quickly during emergency situations.
  • Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
  • Speak clearly over a two-way radio and be understood by other members of the staff.
  • Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
  • Routinely completes daily patrol schedule for areas assigned within time frequency provided.
  • Perform other duties as assigned by Security Supervisor.
  • Conduct oneself in the best interest of the Museum.
  • Available to work until 10 pm on Fridays or later during special events.

Qualifications:

  • High School diploma or equivalent.
  • State Security License preferred. (Knowledge of security and safety procedures)
  • Ability to read, write, and speak fluent English, and follow written and oral instructions.
  • Officers must be able to stand or walk a patrol 3 – 4 or more hours per shift.
  • Demonstrate ability to act courteous and professional with contractors and staff.
  • Able to work outside in the elements.
  • Able to work until 10 pm on Fridays or later when necessary.
  • Officers must be able to communicate clearly, effectively, and professionally with visitors and staff by radio.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer


Volunteer Coordinator and Office Administrator (Full Time Non- Exempt)

JOB SUMMARY: The Volunteer Coordinator and Office Administrator is a non-exempt full-time position that manages the Museum Volunteer Program, schedules docents for tours on a monthly basis, and provides essential administrative support for the museum’s Learning and Community Engagement department by specifically assisting the Director of Public Programs, Director of Audience Engagement, and the Chief Officer for Learning and Community Engagement, to whom they report.


JOB RESPONSIBILITIES: 

Manage Museum Volunteer Program:

  • Recruit, screen, new volunteers, considering equity, inclusion, diversity, and access.
  • Develop training program/orientation for volunteers and provide regular sessions.
  • Work with museum staff to develop and maintain volunteer job descriptions and standards for volunteer posts.
  • Design and manage volunteer program schedule with museum departments.
  • Manage the volunteer database.
  • Manage the volunteer budget.
  • Coordinate/host a fall luncheon and a spring reception for volunteers and docents each year.

 

Docent Scheduling:

  • Process tour reservations in Volgistics for docent scheduling. Handle related correspondence.
  • Attend regular coordination meetings regarding tours and scheduling with appropriate staff.
  • Manage tours for audiences with disabilities: “build” tours in Altru and schedule docent in Volgistics.
  • Assist educators annually in determining tour themes and assessing their success.
  • Gather docent availability through Volgistics and prepare the monthly docent tour schedule.


Department Administration: 

  • Assist Education Dept. programs as directed and follow the programs through to completion.
  • Assist with arrangements, such as lodging, travel and payment, for guest artists, speakers, and performers.
  • Serve as Department point-person for Altru software.
  • Manage registration processes for Education events and programs.
  • Answer incoming calls and respond to questions and requests for information.
  • Assist with correspondence for, attendance and minutes during Education Committee meetings.
  • Assume responsibility for overseeing maintenance of office equipment, including copy machine.
  • Maintain office supplies by checking inventory and ordering items.
  • Assist in training staff members and new hires.


QUALIFICATIONS:

  • Bachelor’s degree required.
  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint, and Excel.
  • Proficiency in Altru software systems.
  • Ability to analyze and revise operating practices to improve efficiency.
  • Ability to interact professionally with Trustees, Committee members, staff, volunteers, and the public regarding general inquiries about Museum programs.
  • Detail oriented and comfortable working in a fast-paced office environment.
  • Exceptional communication skills.
  • Superior organization skills and dedication to completing projects in a timely manner.
  • Available to work on occasional weekend/evening events.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Grant Writer/ Proofreader (Full Time Exempt)

JOB SUMMARY: The Grant Writer/Proofreader is a blended role that will include writing compelling and effective grant proposals based on funder guidelines and writing or editing a variety of written projects across Norton Museum of Art departments with a primary purpose of ensuring that materials in all formats are clearly written, crisply edited, and effective in meeting their objectives. The Grant Writer/Proofreader builds and sustains close working relationships with all museum departments including the Director’s Office, Marketing and Communications, Development, Education, Curatorial, and Human Resources, among others to understand and stay current with goals and needs for projects with written assets and writes and edits copy to advance projects.

This role will report to the Sr. Development Officer for Institutional Giving & Board Liaison with dotted line reporting to the Director of Marketing & Communications but will have Museum-wide responsibilities including (but not limited to) drafting or review of marketing assets and press releases, educational program materials, fundraising and membership materials, website content, reports, and staff communications.


JOB RESPONSIBILITIES: 

 

Grant Writing:

  • Prepare grant applications, proposals, and correspondence based on foundation, corporate, and government guidelines and priorities.
  • Search potential funding organizations and identify possible grant opportunities.
  • Assist in preparing budgets for grant applications.
  • Maintain grant database including monitoring and tracking of submitted and pending proposals.
  • Prepare reports as required by grant making institutions.
  • Maintain complete records of past and current proposals.
  • Interact with funding organizations regarding status of applications.

Writer/Proofreader:

  • Maintain high institutional standards for the Norton’s written communications to ensure they are engaging, clear, and accurate.
  • Coordinate with multiple departments including but not limited to the Director's office, Marketing and Communications, Development, Education, Curatorial, and Human Resources to determine needs and timelines for written communications that will reach a broad audience, internal or external.
  • Coordinate an institution-wide calendar for the production of written communications that will reach a broad audience, internal or external.
  • Draft or review written communications including (but not limited to) marketing assets and press releases, educational program materials, fundraising materials, and staff communications.
  • Ensure institution-wide adherence to the Norton’s style guide
  • Lead a review and updating of the style guide annually and as needed.


 

QUALIFICATIONS:

 

  • Exceptional writing, editing and proofreading skills with excellent knowledge of the English language and rules of grammar.
  • 5+ years of professional experience writing and editing.
  • Experience writing successful grant proposals.
  • General understanding of graphic design principles and print production procedures a plus.
  • Experience working in a museum, art-related, and/or non-profit entity a plus.
  • Strong organizational skills and outstanding attention to detail.
  • Ability to set priorities, anticipate demands, coordinate stringent deadlines.
  • Positive, “can-do” attitude, flexible, and team oriented.
  • Bachelor's degree in Communications, Journalism, Arts Administration, Art History, or related fields preferred.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Development Assistant (Full Time Non- Exempt)

The Development Assistant provides administrative support to the Chief Development Officer and the Development Department. The Assistant provides background research and documentation, such as donor briefing sheets, donation giving histories, and previous contact interactions, to assist in the cultivation and stewardship of current and potential donors. The Development Assistant also assists other Development department staff who needs support in their work, including editing documents, proofreading, scheduling meetings, and calling donors.

JOB RESPONSIBILITIES: 

  • Conduct prospect research and prepare Briefing Sheets, review, and distribute to Development staff and Museum Director and CEO’s office as needed.
  • Manage the Museum Director and CEO’s Office gift acknowledgement correspondence.
  • Maintain constituent records in Altru; donor database.
  • Prepare sponsorship proposals for exhibition support.
  • Printing, mailing, scanning, and documenting solicitations, cultivation letters, etc.
  • Coordinate and prepare materials required to support the scheduled programs and functions of the Development Department, including management of the Department calendar, budget, files, and Department-run events. Produce Agendas, Supplemental Materials, and Minutes for Development Committee Meetings.
  • Editing documents & proofreading.
  • Coordinate special access tour scheduling with Visitor Experience team and Development staff.
  • Assist with departmental communications, including correspondence, writing reports, and organizing support materials and mailings.
  • Assist with annual budget for the department.
  • Perform administrative duties to relieve the Chief Development Officer of details associated with management of the office, such as completing expense reports, manage calendar, etc.
  • Other duties as assigned by management.

QUALIFICATIONS: 

  • Bachelor's Degree required.
  • Proficient in Microsoft Office applications, including database management.
  • Proficiency with Blackbaud donor management software products a plus (Altru and Razor’s Edge).
  • Excellent written and verbal communication skills.
  • Ability to convey a positive and professional image, especially in high-pressure situations.
  • Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment.
  • Good decision making and problem-solving skills.
  • Demonstrate the highest level of personal and ethical standards.
  • Attention to detail and accuracy in performance.
  • Ability to meet deadlines, working with minimal supervision.
  • Schedule flexibility: ability and willingness to work nights and weekends as needed.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

  • The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

The Norton Museum of Art is an equal opportunity employer.