Reporting to the Director of Facilities & Operations Logistics, the Building Operations Manager is responsible for overseeing the day-to-day operations, maintenance, and overall management of the museum’s facilities to ensure they operate efficiently and effectively. This role includes maintaining the building’s systems and managing repairs related to mechanical, electrical, and plumbing infrastructure. The Building Operations Manager also supervises the maintenance staff, ensuring high performance and productivity, and works closely with the Housekeeping team and Gardener to maintain the appearance and condition of the museum buildings and surrounding grounds to meet or exceed established standards.
Essential Duties & Responsibilities -
Responsibilities include, but are not limited to:
Building Maintenance & Operations: Key duties involve overseeing and performing preventative maintenance on building systems (Metasys, Trane, Hiperweb), HVAC, plumbing, and electrical. The manager responds to emergency requests, manages maintenance programs, coordinates with vendors, monitors energy consumption for conservation, and ensures compliance with building codes and safety standards. Specifically,
- Oversee and schedule maintenance of the Norton campus including residential properties at Cranesnest Way and all museum parking lots.
- Direct preventative maintenance vendors and all contracted services and assist as needed.
- Assist maintenance staff in setting up internal and external functions and coordinating scheduling with Special Events staff or other appropriate Museum staff, as needed.
- Perform and/or direct all on-going maintenance such as painting, light carpentry, plumbing, minor electrical, light bulb replacement, appliance repairs, window wash, pressure wash and other routine repairs.
- Oversee maintenance of HVAC system, including chillers, boilers, cooling towers and air handlers, complying with system maintenance requirements as recommended by HVAC control specifications and climate control parameters.
- Monitor Metasys (building automation system) workstation and provide trend reports on a weekly basis and maintain archive of trends.
- Monitor the backup generator and pump operations to ensure efficiency.
- Maintain proper inventory of equipment, tools and supplies.
- Assist with the overall maintenance of the parking lot and Cranesnest Way Homes.
- Coordinate the purchase of all maintenance supplies in accordance with Museum purchasing procedures.
- Conduct periodic assessments of the electrical panels and lighting systems.
Supervision and Management:
- Direct, schedule, assign tasks, and monitor the performance of maintenance staff.
- Train, coach, evaluate team members, and assist in the hiring process.
Administrative Duties:
- Develop and update standard operating procedures (SOPs) in coordination with the Director.
- Prepare reports as needed.
- Assist the Director with monitoring budgeted maintenance expenditures and explain variances.
- Maintain logs and work orders.
- Assist with space planning.
- Develop and maintain a master list and map of the facility to assist with trouble shooting issues that may arise.
Other duties may be assigned.
Qualifications -
- High school diploma or GED with additional technical training.
- 5+ years’ experience in commercial building operations with supervisory experience.
- Knowledge of HVAC, electrical, and plumbing systems.
- Strong understanding of facilities management.
- Possess effective problem solving and communication abilities.
- Ability to work independently and as part of a team.
- Adaptability to manage expanded responsibilities as physical facilities evolve.
- Proficiency in Microsoft Office applications.
- Experience with Trane, Metasys (Johnson Controls), and Hiperweb systems preferred.
- Ability to operate general maintenance equipment, including drills, saws, hand tools, table saw, drill press, ladders/lifts, motorized/manual forklifts, vacuum cleaners, extractor, buffer, wet mop, and brooms in a safe and efficient manner.
- 24-7 on call availability required to handle emergencies.
- Some night/weekend hours are required for special events.
Apply Now!
Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time
Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.