Careers | Norton Museum of Art

The Norton Museum is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, sex, national origin, marital status, familial status, disability, citizenship, military status, sexual orientation, genetic information, gender identity, gender expression, or any category protected by federal, state or local law.

The Norton Museum is committed to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with on online application process or who needs an accommodation due to a disability should contact Human Resources at 561-832-5196, or by writing to the Norton at 1450 South Dixie Hwy West Palm Beach, FL 33401, or by sending an email to [email protected].

The Store at the Norton is an integral part of the Museum experience and shares a supportive role in interpreting, representing, and conveying the Norton Museum of Art’s strategic objectives. Through store sales, it serves to generate profits to bolster the institution’s educational objectives, while enhancing the overall quality of the Museum visitor’s experience by highlighting merchandise relative to the Museum’s collections and exhibitions. The Museum Store Associate provides a key role in achieving the store’s goals by assisting in key areas of daily functions, including handling sales and POS operations. The Museum Store Associate provides our museum visitors with the highest level of service, ensuring that their experience is positive and memorable.

Essential Duties & Responsibilities -

Responsibilities include, but are not limited to:

Present a welcoming environment for customers, maintaining professional engagement.
Demonstrate excellent product knowledge and contribute to sales.
Operate POS system.
Keep the store clean and organized, ensuring displays are inviting and the merchandise is stocked & replenished as needed.
Remain updated on daily Museum happenings such as tours, programming, and exhibitions.
Understand Museum policies and proactively assist visitors and staff members as needed.
Work collaboratively with fellow staff members.
Assist with the store’s annual inventory.

Qualifications -

Highly professional. Positive personality and attitude.
Service- oriented. Thrives on strong customer engagement.
Previous specialty retail and/or sales-related experience.
Ability to work well in a busy, fast-paced, team-oriented environment.
Must be available to work weekends, specifically Sundays and Friday evenings during Art After Dark.
Values and supports the strategic goals, mission, and initiatives of the Museum.
Communicate in an effective manner. Bilingual a plus.
A degree of flexibility with one’s work schedule is ideal.

Physical Requirements -

The person in this position must be able to stand throughout the entirety of their shift and be able to bend, stretch, and move around the sales floor & stockroom areas without difficulty.
Must have the ability to lift, move or carry up to (20) pounds.

Apply today!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Member and Visitor Experience Manager, alongside the assistant Visitor Experience Manager, and the Visitor Experience Associate team, aims to provide a world-class experience for the Norton’s visitors. This position is responsible for the day-to-day welcome experience of museum visitors and members, and strives to have the Visitor Experience team meet its annual admission and membership revenue goals. In addition, this person ensures that the Visitor Experience team is up to speed on museum guidelines and procedures, all check-in systems, the museum’s membership program offerings, and current museum events.

Essential Duties and Responsibilities -

Responsibilities include, but are not limited to:

Visitor Experience Enhancement:

Ensure consistent, high-quality visitor interactions by managing a well-trained, motivated Visitor Experience team.
Collaborate with the Director of Member and Visitor Experience to analyze visitation trends, preparing detailed reports on visitor and membership activity for museum leadership.
Work to enhance the overall visitor experience through feedback and improvements to processes, services, and staffing.
Support external training opportunities to elevate the team's customer service and hospitality skills, including securing additional hospitality-focused programs for the team.
Answer telephone, online, and in-person inquiries as necessary, ensuring all visitors receive accurate and timely information.
Assist with various museum projects as required, providing input and support to other departments as needed.

Team Leadership and Management:

Supervise and manage the Visitor Experience team by setting clear expectations, providing feedback, and ensuring employees meet performance goals.
Handle administrative tasks such as processing bi-weekly timesheets, approving paid time off, and managing schedules.
Promote employee development through coaching, training, and providing growth opportunities within the team.
Conduct performance reviews, address performance issues promptly, and ensure a positive and productive work environment.
Facilitate team coordination, resolve conflicts, and encourage teamwork to maintain high morale.
Lead by example in daily guest interactions, supporting associates in resolving visitor inquiries and ensuring high-quality service.
Promote membership sales and renewals, working with the team to achieve or exceed quarterly and annual targets. Collaborate with the Director of Member and Visitor Experience and the Membership Coordinator in developing conversion strategies.
Update and maintain the Visitor Experience Standard Operating Procedures (SOPs) and Handbook, ensuring all guidelines are current and accessible.
Collaborate with the Director of Member and Visitor Experience for annual review and updates of the Handbook.
Maintain a professional and approachable presence in the galleries, interacting with Museumgoers to enhance their experience.
Plan and lead monthly team meetings with the Visitor Experience Assistant Manager and ensure effective communication within the team.
Oversee the creation and approval of the monthly Visitor Experience Associate schedule, ensuring staffing levels are adequate for smooth operations.

Event and Program Oversight:

Be present during the museum’s premier programming event, Art After Dark, three weeks per month, to support the Visitor Experience team and ensure a smooth guest experience.
Support and collaborate with other departments, including Creative Services, Museum Store, Learning and Community Engagement, Facilities, and Security, to ensure cohesive and engaging visitor experiences across the museum.

Cross-Department Collaboration:

In addition to working within the Membership and Visitor Experience team, this person works closely with.

Creative Services: Collaborate with the Creative Services team to design and implement physical and digital signage that supports Visitor Experience operations and enhances the guest experience.
Museum Store: Partner with the Store team to ensure they are up to date on museum programs and special offers. Collaborate with the Director of Retail Services to promote joint membership sales initiatives.
Learning and Community Engagement: Proactively assist the Learning and Community Engagement team with staffing needs for programs and events. Provide feedback to LCE staff on how the Visitor Experience team can better support LCE programming.
Facilities and Security: Ensure that the Visitor Experience team adheres to security protocols, prioritizing visitor and collection safety. Work with the Security management team to create joint training programs for both Visitor Experience Associates and Security Officers, ensuring a seamless and secure visitor experience.

Qualifications -

Bachelor's degree is recommended; a degree in Hospitality, Tourism or Museum Management, or a related field is preferred.
Previous experience in customer service, hospitality, retail, or visitor-facing role required; team leadership experience preferred.
Excellent customer service skills with strong verbal and written communication abilities.
Proven conflict resolution and de-escalation skills are preferred.
Proficiency in MS Office (Outlook, Word, PowerPoint, and Excel). Familiarity with Blackbaud Altru or other CRM software is preferred, but training can be provided.
Ability to work collaboratively with museum staff and take a leadership role in meetings and projects.
Availability to work Friday evenings and Saturdays as part of the regular schedule.

Physical Requirements -

The person in this position must be able to move about inside and outside the office and have the ability to lift, move or carry up to ten (10) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Job Purpose

The College Committee Members (CCM) report to the Community Programs Manager. They work with museum staff, contracted teaching artists, and the Learning and Community Engagement audiences, including visitors from the Community Access Program. The CCM meets bi-weekly to discuss various topics related to art and community. They also assist in leading museum tours and art activities, assist with College Night, and help publish the Palm Zine: College Students’ Perspective on Art + Community.

Responsibilities include, but are not limited to:

Assist with leading tours and art activities for the Community Access Program (CAP) groups at the museum and offsite.
Prepare classroom areas and materials before art activity programs. Clean up the classroom after art activities.
Aid in maintaining art supply inventory.
Complete bi-weekly assignments, including readings, written reflections, project research, art-making demonstrations, and oral presentations.
Participated in workshops to learn to use digital cameras, InDesign, and Lightroom software, resulting in the publishing of the Palm Zine.
Collaborate with staff to lead activities and promote College Night at the Norton.
Working with the Learning and Community Engagement Department staff for community events.
Assist with creating content for CCM on social media.

Qualifications:

The successful College Committee candidate will: Be enrolled currently in college.
Have a strong interest in art education and working in a museum setting.
Possess a laptop computer to bring to the office to complete tasks.
Communicate effectively in writing and orally.
Convey a professional appearance and attitude.
Be flexible and able to adapt to diverse working conditions.
Be authorized to work in the United States.
Pass a background check.
Experience working in the arts and education is a plus but not required.
All CCMs must have a reliable means of commuting to multiple work locations.

Schedule:

Summer 2025 - June 2nd – July 18th.
Bi-weekly meeting on Fridays
Workdays are Monday – Saturday as needed.
10 - 15 hours per week.

Hourly Pay: $17.00

For consideration, please forward your cover letter and resume to moultons@norton.org.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities of this job at any time.

The People & IDEA Associate assists with the day-to-day functions of the Human Resources (HR) department including hiring and interviewing staff, new hire orientation, administering pay, benefits, and leave, and enforcing company policies and practices.

Essential Duties & Responsibilities -

Responsibilities include, but are not limited to:

Oversee HR personnel records (online and paper) to ensure compliance with regulatory requirements.
Processes all aspects of employee information from the initial hire process to termination including data entry into payroll, timecard management, and benefits carrier systems to ensure accurate record keeping.
Perform timely and accurate data entry of all information required to process the payroll; new hires, terminations, status changes, pay rate changes, Holiday pay, overtime pay, PTO, and punch change corrections, and ensure all proper approvals are obtained.
Assist with the talent acquisition process, which may include job postings, recruitment, interviewing, and drafting offer letters. Collaborate with hiring managers to understand skills and competencies required for job openings and pre-hire assessments.
Assist with the pre-hire process, including but not limited to administering background checks and drug screenings for all positions.
New hire onboarding including, but not limited to, orientation, preparing new hire paperwork, performing background checks, submitting drug screening.
Assist with applicable employee benefits plan enrollments and life status changes including terminations with external benefits providers.
Reconcile benefit statements, and complete monthly benefits reporting including but not limited to Dental, Vision, Medical, Work-Site Insurance, HSA and FSA enrollment.
Handle employment-related inquiries from applicants, employees, and supervisors, referring to complex and/or sensitive matters to HR Manager.
Assist with the W-2 process, and benefits audits as needed.
Scheduling and logistics coordination of HR meetings and events.
Preparation of PowerPoint, Excel reports, and other presentations for HR.
Active participant of HR related committees as needed or required.
Assist with employee training and development.
Support Employee Relations by conducting employee interviews, helping with investigations, and gathering research for investigative purposes.
Performs other duties as assigned.

Qualifications -

Knowledge of payroll processing, employee benefits and applicable laws.
Experience with HRIS (Paycom preferred).
Working knowledge of HR principles, practices and procedures.
Exceptional interpersonal and customer service skills.
Excellent written and verbal communication skills.
Strong time management skills with proven ability to meet deadlines.
Detail-oriented with strong organizational skills.
Proficient with Microsoft Office Suite, particularly PowerPoint and Excel or similar software.

Education & Experience -

Bachelor’s degree in HR or related field preferred
Minimum 2 years related work experience required.
SHRM-CP credentials preferred.

Physical Requirements -

Prolonged periods of sitting at desk and working on a PC.
Ability to lift up to 15 lbs. at a time.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities of this job at any time.

The Museum Store Director is responsible for implementing the overall strategy of the museum’s retail operations (in-museum and ecommerce), which includes merchandise selection, sales operations, staff management, budgeting, membership sales support and reimagining a mix of products that will maximize the store’s revenue while appealing to a diverse cross section of visitors and members. This position reports to the Chief Financial Officer.

Sales Operations and Merchandise Management:

Research, select, and purchase product assortment for the store and ecommerce site to match the Museum’s collections and exhibitions and support the store mission, goals, and brand. This includes developing a merchandise mix that reflects the seasonal nature of retail in South Florida and supports the Museum’s goals of being accessible to a diverse cross section of visitors and members.
Evaluate options, source and negotiate with vendors, and secure competitive prices, quality, and terms to deliver high-quality, relevant merchandise and value to customers.
Set retail prices and analyze sales performance of merchandise to maximize return on investment.
Manage POS software and maintain the store database, keep abreast of software upgrades and obtain training as necessary on an ongoing basis.
Set sales goals and monitor performance metrics to ensure revenue targets are met or exceeded.
Oversee product development and licensing agreements to create unique museum merchandise.
Coordinate ordering and procurement of catalogues and books for the museum.
Create visually engaging displays to showcase merchandise and enhance customer experience.
Manage store layout and fixture arrangements to optimize product visibility and flow.
Keep current with emerging trends related to museum retail stores as well as innovative specialty retail trends.

Financial Management:

Collaborate with the Chief Financial Officer (CFO) to develop and manage a long-term growth strategy for the store, aligned with the Museum’s mission and overall strategic goals.
Develop annual budgets and operational plans for the store, managing product selection and expenses to meet net income goals.
Analyze sales data to identify trends, opportunities for improvements, and actionable insights for driving store performance.
Monitor and manage cost controls, identifying opportunities for cost reduction without compromising quality or customer experience.
Implement and maintain inventory tracking systems to ensure accurate reporting, stock levels, and loss prevention.
Conduct regular cycle inventory counts to ensure the accuracy of stock levels and consistency with reported data.
Develop and implement efficient standard operating procedures (SOP) for store process as well as handling cash, check, and credit card transactions, ensuring proper controls and reconciliation.
Prepare the store for the Museum’s annual audit by generating reports, performing a manual inventory count, and ensuring all inventory and sales records align with the results and cash receipts.
Provide daily/weekly/monthly sales reports meeting regularly with the CFO to review performance and make necessary adjustments.

Team Leadership and Management:

Oversee and directly supervise the retail sales team, including hiring, training, coaching, scheduling, motivating, and performance management.
Lead and promote effective communication to ensure well-informed and responsive store associates.
Demonstrate leadership and provide information to the team to support outstanding customer service.
Ensure that all staff are adequately trained and using the software appropriately.
Provide ongoing staff coaching and mentoring, including POS membership scripting.

Collaboration:

Partner with museum teams to keep the store mission and merchandise connected to the Museum’s collection and rotating exhibitions and ensure the store is integrated cohesively into the marketing, communications, and membership plans of the museum.
Collaborate with the Membership team to support new member goals, maintain loyalty among existing members and reinforce the value of Membership.
Work closely with Curatorial and Learning and Community Engagement teams to integrate retail initiatives with museum exhibitions and programming.
Partner with Marketing and Communications to develop special events and promotions related to the store.
Other duties and projects assigned.

Qualifications:

A minimum of 5 years’ experience in retail management, buying and product development, preferably in a museum or specialty store environment.
Experience and understanding of running a successful ecommerce site is a plus.
Experience in personnel management and motivation, visual merchandising, and inventory control.
Outstanding communication skills and interpersonal skills with the ability to interact and present with tact, diplomacy and elegance to Museum leadership, artists, foundations, licensing entities, VIP donors, customers, and store staff to achieve goals.
A proven track record of leading a sales team effectively.
Creative problem-solving abilities and a passion for enhancing the visitor experience.
Strong interpersonal and collaboration skills with the ability to work cross-departmentally.
Working knowledge of Word and Excel as well as demonstrated experience with POS systems are also required.
Flexibility to work nights, weekends, and holidays as necessary.
Must have established contacts in merchandising and sales.

Physical Requirements:

Mental, emotional, and physical stamina required to deal with simultaneous demands and varied personalities. The ability to lift and transport boxes (up to 30 pounds), climb ladders, stoop, bend, work in confined tight spaces, handle stock and occasionally stand for periods of time up for 4 hours or more.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The Norton Museum of Art Summer Internship Program provides two graduate students with the opportunity to gain practical art museum experience, engage in intellectual discourse, and develop professional skills. Through the seven-week program summer interns will:

Work with the Learning and Community Engagement Department and other departments throughout the Museum based on needs.
Lead gallery talks in special exhibitions and the Museum Collection for visitors of all ages.
Help to manage education programs such as Art After Dark and assist in the planning of future programs. Please note: Programs may include occasional nights and weekends.
Conduct art historical research about future exhibitions and the Norton Collection.
Engage in weekly readings, writing assignments, and discussions with staff about current art historical and museum-related issues.

Terms and Eligibility

The program is open to Art, Art Education, Art History, and Museum Studies Graduate students at any accredited U.S. college or university. All applicants must have successfully completed at least four college-level courses in art history. Interns will be paid biweekly at an hourly rate of $17/hr and may be provided shared housing if needed in West Palm Beach, FL.

Internship Dates: June 9, 2025 – July 25, 2025

(Please note: You must be available for the entire 7- week period listed above).

Application Deadline: Friday, April 11, 2025

Applications must include all materials listed below. Incomplete applications will not be considered. Application materials will not be returned.

Norton Museum of Art Intern Application – via Paycom
A typewritten personal statement of no more than 500 words describing how this experience will help you to achieve your future goals.
Two letters of recommendation from academic or professional references
- Letters must be sealed and signed across the flap by the recommender.
- Letters can be mailed with your application or emailed separately for receipt by April 11, 2025
Resume and Cover Letter
Official college transcript from your current institution.

Apply Now!

All internship applications should be mailed to:

Quincy Bruckerhoff

Director of Adult Learning and Engagement

Norton Museum of Art

1450 S. Dixie Avenue

West Palm Beach, FL 33401

For more information, contact Quincy Bruckerhoff, Director of Adult Learning and Engagement bruckerhoffq@norton.org.

The Norton Museum of Art’s Master Gardener is responsible for the day-to-day operation of the planting and upkeep of the landscaping of the campus, parking lot, and Cranesnest properties. The work includes planning and carrying out all horticultural practices in a manner which is consistent with the Foster + Partner design. The Master Gardener also is responsible for the supervision of landscape contractors and may lead the work of junior employees. This position reports to the Director of Facilities.

Responsibilities include, but are not limited to:

Develops landscaping plans, contracts and specifications. Oversees contract landscape services.
Oversees the maintenance of all landscaping improvements, including the sprinkler systems.
Develops a long-range landscaping maintenance program and supervises the activities of garden maintenance workers.
Develops and follows a weekly schedule of garden work to be performed.
Able to discuss/inform Museum visitors regarding the garden’s plantings.
Performs landscaping maintenance work as required
Coordinate volunteer opportunities related to gardening and garden maintenance
Stay current with horticultural trends, new plant varieties, and sustainable practices to ensure the museum’s gardens are innovative and environmentally responsible
Implement and test new gardening techniques and technologies to improve garden health and efficiency.
Maintain detailed records of plant varieties, growth patterns, and garden maintenance activities.
Work closely with museum staff, including curators and event planners, to ensure garden spaces meet the needs of various museum functions and events
Collaborate with external contractors and suppliers for specialized gardening services and materials
Active member of the museum’s hurricane response team

Qualifications:

Education: Bachelor’s degree in Horticulture, Botany, Environmental Science, or a related field. Certification as a Master Gardener preferred
Experience: Minimum of 5 years of experience in professional gardening or landscape management, with a strong background in horticultural practices

Physical Requirements:

Ability to perform physical tasks associated with gardening, such as lifting, bending, and standing for extended periods

Other Requirements:

Five day/40 hour per week schedule which may include weekends and holidays.
Must be able to work some nights, weekends or holidays for special events.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The HVAC Technician reports to the Building Operations Manager and is responsible for maintaining, repairing, and installing the museum’s and ancillary properties’ heating, ventilation, and air conditioning systems, prioritizing the preservation of artifacts by carefully monitoring and controlling temperature and humidity levels while adhering to strict environmental standards and museum protocols; this often includes performing preventative maintenance, responding to emergencies, and collaborating with curators to ensure optimal climate control for exhibits.

Essential Duties & Responsibilities -

Key responsibilities include, but are not limited to:

Climate Control Management:

Monitor and adjust temperature and humidity levels in exhibition spaces to maintain precise environmental conditions for artifact preservation.
Regularly check and calibrate HVAC systems to ensure accurate climate control.
Implement special climate control measures for sensitive exhibits, such as climate-controlled cases.

Preventative Maintenance:

Perform routine inspections and maintenance on all HVAC equipment, including filters, coils, and condensate drains.
Conduct preventative maintenance schedules to identify potential issues before they impact exhibits.
Lubricate moving parts and clean system components to optimize performance.

Repair and Troubleshooting:

Diagnose and repair malfunctions in HVAC systems, including electrical and mechanical components.
Troubleshoot system issues with minimal disruption to museum operations
Order and replace necessary parts as required.

Emergency Response:

Provide on-call support for urgent HVAC issues outside of regular working hours.
Respond promptly to emergencies like power outages, temperature fluctuations, or system failures.

Collaboration with Museum Staff:

Work closely with curators and exhibit designers to understand specific climate requirements for different collections.
Coordinate HVAC maintenance schedules to minimize disruptions during exhibit installations or changes.

Documentation and Reporting:

Maintain detailed records of maintenance activities, repairs, and system performance.
Generate reports on HVAC system status and identify potential concerns.
Stay updated on industry standards and emerging technologies related to museum HVAC systems.

Report any irregular activity in the facility to the Building Ops Manager.

General Maintenance:

May support the Building Operations Manager and Director of Facilities with the maintenance schedule of building, grounds, and facility repairs and replacements as needed.
Assist contractors performing maintenance work in the facility.
Active member of the museum’s hurricane response team.

Experience -

Certified HVAC technician with three (3) years’ experience in commercial building systems, including knowledge of air handling units, chillers, and ventilation systems. EPA Refrigerant Certification is preferred.
Proven experience in installation, maintenance, and repair of both commercial and residential HVAC systems, including knowledge and skill in health and safety precautions.
Knowledge of Trane Management System or Johnson Controls Metasys Management System is a plus.
Knowledge of electrical installations of 24 volt to 460-volt single phase and three phases.
Knowledge of water towers, boilers, refrigerant recovery systems, pneumatic and electrical controls.
Understanding of the environmental factors affecting artifact preservation and the ability to maintain precise climate control. Knowledge of Environmental Protection Agency regulations and rules.
Meticulous approach to work with a strong focus on accuracy and quality.
Ability to diagnose and troubleshoot complex HVAC issues.
Working knowledge of basic hand, power and technical tools utilized in plumbing and carpentry.
Demonstrated skill in utilizing the technical equipment for refrigerant delivery or recovery.
Skill in analyzing technical data to determine appropriate repairs.
Proficiency in computer software and maintenance systems.
Effective communication with museum staff, curators, and other technicians to coordinate maintenance activities and address concerns.
Experience in plumbing, minor carpentry and electrical is a plus.

Schedule Requirements -

Five day/40-hour per week schedule which may include nights, weekends, and holidays.
Must be available on-call.

Physical Requirements -

Ability to lift heavy equipment and tools up to 50 pounds
Proficiency in climbing ladders and working at heights, as well as maintaining balance on uneven surfaces.
Ability to work in various conditions and environments, including hot and cold temperatures, outdoor settings, and confined spaces, such as crawl spaces and attics.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The security officer is responsible for the overall security and safety of the visitors, staff, collections, and visitors of the Norton Museum of Art and its campus, which includes the garden, Cranesnest Way houses and parking lot. This includes providing excellent customer service to our visitors, staff, and contractors in a friendly, respectful manner, observing and reporting any irregularities.

Responsibilities include, but are not limited to:

Safeguard the museum’s artwork in and outside the museum galleries.
Safeguard the physical plant and assets using effective security patrols.
Understand all museum procedures and assist contractors, visitors, and staff.
Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
Officer must be able to follow directions and react quickly during emergency situations.
Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
Speak clearly over a two-way radio and be understood by other members of the staff.
Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
Routinely completes daily patrol schedule for areas assigned within time frequency provided.
Perform other duties as assigned by Security Supervisor.
Conduct oneself in the best interest of the Museum.

Qualifications:

High School diploma or equivalent.
Knowledge of security and safety procedures
Ability to read, write, and speak fluent English, and follow written and oral instructions.
Ability to communicate clearly, effectively, and professionally with visitors and staff.
Ability to stand or walk a patrol 7 or more hours per shift.
Demonstrate ability to act courteous and professional with visitors, staff, and contractors.
Able to work outside in the elements.
Able to work until 10 pm on Fridays or later when necessary.

Physical Requirements:

The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

The Development Officer for Institutional Giving is a member of the Institutional Giving team and supports a wide range of functions that enhance and strengthen the Museum’s relationships with foundation, government, and corporate funders and prospects. The position is primarily focused on grant and proposal writing, project lifecycle management, and identifying, cultivating, and sustaining positive relationships with donors across the Institutional Giving portfolio. The Development Officer for Institutional Giving reports to the Director of Institutional Giving and collaborates on other related areas of responsibilities, including research, data administration, endowment stewardship, organizational reporting, donor recognition, and budgeting.

Essential Duties and Responsibilities -

Responsibilities include, but are not limited to:

Grant + Proposal Management:

Maintains portfolio of foundation, corporate, and government donors and prospects, and regularly prepares grant applications, proposals, and correspondence based on guidelines and priorities
Oversees maintenance of grant database, including monitoring and tracking of submitted and pending proposals
Supports Director of Institutional Giving in conducting research on grant-making institutions and potential funding opportunities
Assists in preparing budgets for grant applications
Regularly prepares reports as required by grant-making institutions
Interacts and builds relationships with contacts at funding organizations
Coordinates with multiple departments including, but not limited to, the Director's Office, Marketing and Communications, Development, Education, Curatorial, and Human Resources to determine needs and timelines for grant opportunities

Reporting + Program Management:

Collaborates with Development Officer for Individual Giving on donor recognition and credit line management across digital and printed media
Oversees endowment stewardship; regularly reports on fund activity and deliverables, directly liaising with institutional contacts and serving as a key relationship manager
Supports Director of Institutional Giving with department budgeting, financial reporting, data integrity, and goal-setting and tracking
Co-manages the administration of the Corporate Partnership program; regularly interacts with partners through email/phone correspondence or in-person at events and programs to support the Institutional Giving team’s corporate fundraising goals
Supports the Director of Institutional Giving on all aspects of managing the Museum’s annual Corporate Cocktail event, which gathers the Norton’s institutional partners for a celebratory evening

Other Responsibilities:

Partners with the Marketing & Communications department to ensure a consistent and unified institutional voice that aligns with the organization’s identity and brand
Supports the Director of Institutional Giving, as needed, in compilation of broad institutional information (reaccreditation, Association of Art Museum Directors report, etc.)
Provides administrative support on a range of special projects, as needed, including the Comprehensive Campaign, a fundraising campaign dedicated to achieving the Norton’s long-term capital and endowment goals
Maintains the institutional calendar, regularly updating it with upcoming deadlines for grants, reports, or deliverables
Supports Development Committee activities
Reviews and proofreads general Development communications as needed (letters, invitations, briefing sheets, donor listings, etc.)
Participates in fundraising and stewardship events, such as the annual Museum Gala, and provides support to Development staff on occasional evenings and weekends with advance notice

Qualifications -

Exceptional writing, editing and proofreading skills with excellent knowledge of the English language and rules of grammar.
3+ years of professional experience writing and editing; experience with grant proposals preferred.
Administrative, fundraising and budget management experience.
Experience working in a museum, art-related, and/or non-profit entity a plus.
Strong organizational skills and outstanding attention to detail.
Ability to manage multiple priorities, anticipate demands, and deliver on time and on budget
Positive, “can-do” attitude, flexible, team-oriented, and results driven
Bachelor's degree in Communications, Journalism, Arts Administration, Art History, or related fields preferred

Physical Requirements -

The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Apply Now!

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented staff and volunteers.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

More Information on July 1 Implementation of Machine-Readable Files (MRFs)

The Transparency in Coverage final rules require non-grandfathered group health plans and health insurance issuers offering non-grandfathered coverage in the group and individual markets to disclose on a public website information regarding:

In-network negotiated rates for covered items and services
Out-of-network allowed amounts and billed charges for covered items and services

As of July 1, 2022, these machine-readable files (MRFs) must be made “publicly available and accessible to any person free of charge and without conditions, such as establishment of a user account, password, or other credentials, or submission of personally identifiable information (PII) to access the file” and must be updated on a monthly basis. The website where these MRFs will be housed is: https://www.floridablue.com/members/tools-resources/transparency/machine-readable-files