Job Purpose

This position is responsible for the sales of external events (facility rentals) within the Museum’s Event Services program. The position will be responsible for achieving the revenue targets for the program – including generating new sales and enhancing client relationships of existing clients. In addition, this position will create and maintain a digital presence via social media and event websites, engage in new vendor relationships/keep current with existing preferred relationships, participate in networking events, in-person meeting withs clients, and manage co-marketing opportunities. The Sales Coordinator will work very closely with the Museum’s external catering operator (Constellation Culinary) to ensure facility rental clients’ catering needs are met.

The Sales Coordinator position will be a member of the Event Services team within the Museum’s Development and External Affairs department. The Event Services team includes an Event Manager and two Event Coordinators. The position will report to the Event Services Manager and Chief Development and External Affairs Officer initially.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

• Responsible for the sales of external events (facility rentals) and meeting annual goals for the Event Services program
• Serve in a sales capacity to develop new facility rental business, attend industry events, outreach to potential corporate clients, and interface with the convention and visitors bureau
• Execute initiatives to increase Event Services business; Develop an annual marketing plan for facility rentals in conjunction with internal Museum staff from Development and Communications, as well as with the Museum caterer; Implement all marketing activities and monitor effectiveness of initiatives and update as required
• Maintain Event Services files and develop response protocol for all incoming facility rental inquiries
• Execute all sales contracts with external clients
• Develop relationships with vendor community; coordinate and manage contracts with other key vendors including rentals, florists, and entertainment
• Serve as liaison with Museum external catering operator; meet regularly with Director of Catering Sales to plan and review operational items pertaining to facility rental program including, but not limited to, special initiatives and financial results.
• Attend event services events and work with supporting Event Coordinators and internal operational team members to ensure event success
• Prepare and monitor expense and revenue budget for Event Services program, and review financials with CDEAO and CFO monthly
• Develop and execute quarterly social media plan with Event Manager for Instagram to post, feature vendors on live interviews, establish reels, and connect with new clients/ vendors
• Analyze business inquiries, sales, availability, and close rates to determine potential policy updates
• Support the development, implementation, and annually evaluate the operational policies and procedures manual for the Event Services program
• Ensure maintenance of up-to-date information on corporate and facility rental prospects in the Altru database
• Maintain event schedule on master Museum Calendar
• Support key Special Events (internal events), such as the major Museum fundraisers (Gala and ArtBeat), and other priority Development events
• Support Event Services staffing schedule developed by Event Manager; participate in events day of and provide direction for Event Coordinators assigned where needed
  
  Qualifications
• Three or more years of event/catering management experience
• Proven track record in event sales
• BA/ BS required
• Ability to work with trustees and major donors and the community at large
• Museum or cultural institution experience preferred, but not required
• Experience working with TripleSeat, Altru or CRM/ EMS database is a plus
• Ability to work weekend, evening and holiday hours
• Proficient in Microsoft Office
• Canva experience preferred
• Excellent written and verbal communications skills a must
• Must be able to adhere to deadlines, manage multiple projects and handle confidential information appropriately
• Attention to detail and accuracy required

Physical Requirements

• The person in this position must be able move about inside and outside the office, stand for long periods of time (up to at least 4 hours), ability to access and operate computer and other office equipment; and ability to lift, move or carry up to twenty- five (25) pounds.

For immediate consideration please forward you resume to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Norton Museum of Art is an Equal Opportunity Employer.

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

The Maintenance Technician will support the Building Operations Manager and the Lead HVAC and Maintenance Technician in maintaining all facilities, including maintenance of equipment, along with assisting vendors, contractors, and janitorial services.

Responsibilities include, but are not limited to:

Facilities 

• Conduct general upkeep procedures such as pressure wash exterior areas, exterior debris removal, prime and paint interior and exterior surfaces, and other tasks as assigned.
• Assist with general daily maintenance needs for residential buildings.
• Perform minor repairs related to electrical, plumbing, leaks, and drainage issues.
• Support Building Operations Manager and Lead HVAC Technician with the maintenance schedule of building, grounds, and facility repairs and replacements.
• Assist with the overall maintenance of exterior spaces including parking lots, garden, and residential properties.
• Assist with routine observations and inspections of the facility for quality control and to identify potential general problems and correct them. This includes the mechanical function of all maintenance equipment.
• Assist the janitorial team with special cleaning projects.
• Report any irregular activity or unsafe working practices in the facility to the Building Operations Manager.
• Assist contractors performing maintenance work in the facility and provide access as needed.
• Assist the events support team with furniture moves, table and chair set up and tear down and other duties as requested.

Operational Logistics

• Assist with the overall security and safety of the property, its contents and staff and visitors.
• Provide attention to detail to ensure all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
• Communicate with all staff and visitors in a clear, efficient, and effective manner utilizing the appropriate tools, including computers, phones, and CB radios.

• Knowledge of basic hand, power and technical tools utilized in plumbing and carpentry. 
• Must be proficient in computer software and maintenance systems.
• Good communication and proactive customer service skills.
• Experience in plumbing
• Minor carpentry and electrical knowledge preferable.

• Five day/40 hour per week schedule which may include weekends and holidays.
• Comprehensive understanding of maintenance procedures and techniques.
• Capable of lifting loads over 50 pounds.
• Must be able to work some nights, weekends, or holidays for special events.

 Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

For immediate consideration please forward you resume to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Norton Museum of Art is an Equal Opportunity Employer.

The teaching artist supports the Director of Family and Community Outreach as an art educator primarily responsible for working in the community with youth, as well as in the museum with youth, family, and school audiences. The teaching artist is a consistent representative of the Norton Museum in Afterschool Arts Outreach venues across Palm Beach County and participates fully in Museum programs and activities such as Family Studio and Museum Community Days. This Teaching Artist’s schedule is a Tuesday-Saturday schedule.

Responsibilities include, but are not limited to:

Afterschool Arts Outreach:

• Under the direction of the Director of Family & Community Programs, research, design, and teach art lessons that are multicultural, arts-integrated, and collection and exhibition-related, focusing on creative youth development for youth ages 6-17 at out-of-school community partnership sites.
• Individualize and modify lesson plans to accommodate students learning differences and be flexible regarding partner site procedures.
• Meet quarterly with community partner staff to create a schedule of classes and activities
• Record and report attendance at each class, conduct student evaluations, and maintain records for each partnership site
• Generate art supply lists and monitor inventory at each site following Museum’s budget
• Manage art class space at partnering centers by maintaining a clean and organized space and monitor inventory at each site.
• Work with site staff and volunteers to facilitate a welcoming environment for students, prepare daily lesson materials, clean up, communicate daily with site staff/volunteers and maintain an orderly and respectful classroom.
• Schedule, customize, and lead two tours to the Museum per year for each community partner.
• Lead at least one activation with partnering site per year (parents’ nights, community event, pop-up exhibition, etc.).
• Contribute quality student work to the end-of-the-year Marden Community Gallery Exhibition.
• Assist with preparation and installation of the end of the year Marden Community Gallery exhibition.
• Serve as a liaison with the community to enhance the use of the Museum as a resource for families, children, and teens. Maintain relationships and frequent communication with community partners.

Family Studio Program

• Through December 2023, work with Outreach and Family Coordinator to become proficient with weekly Family Studio programs, including but not limited to: developing multicultural themes for engaging lessons that are geared to 5-12 year olds and related to the collection and special exhibitions; sharing plans with docents and guiding volunteers; managing classes, and providing clear instruction and positive guidance.
• Through February 2024, master registration process, including Altru software, and work with LCE and Communication staff to market the program effectively.
• Assess and evaluate the program to participate in discussion with LCE, Communications, and Development staff about expanding the program beyond the current capacity by late Spring.

School and Teachers Program:

• Under the direction of the Director of School and Teacher Programs, serve as a substitute instructor to teach hands-on art activities for K-12 students visiting the Museum during morning hours.
• Work with volunteers to facilitate a welcoming environment for students, offer clear instructions and guidance, assist with classroom prep and clean-up, communicate with teachers and chaperones, and maintain an orderly and respectful classroom.

Community Days, Workshops and Community Pop-Ups:

• Lead an activity at the Museum’s Community Days, 3 – 4 times per year.
• Lead hands-on art workshops for a variety of audiences as needed: families, children, teens.
• Lead Community Pop-ups for a variety of audiences as needed: families, children, teens, adults
• Other duties/projects as may be assigned.

Qualifications

• BA in Studio Art, Art Education or Creative Arts and Culture, Community Arts; or 4+ years of experience teaching in a structured arts environment.
• Experience in the assessment of student learning outcomes and classroom management.
• Experience teaching structured art classes that combine artistic technique with personal self-expression and prioritizes culturally responsible teaching that encourages students of all ages.
• Capability to teach children of all abilities is a plus.
• CPR Certified is a plus
• Able to work independently and as a team.
• Flexible schedule required, particularly during afternoons and early evenings.
• Must have reliable transportation and a valid driver's license.
• Bi-lingual in English and Spanish is strongly encouraged. Fluency in Creole, also a plus.
• Excellent verbal and written communication skills.
• Knowledge and comfort with virtual learning, data entry software, Microsoft Office, Outlook, and Altru preferred.

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

For immediate consideration please forward your cover letter and resume to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Norton Museum of Art is an Equal Opportunity Employer.

The People & IDEA Associate works directly with the CPIDEAO to ensure that all human resources processes and payroll functions for the organization are carried out in a timely manner to ensure compliance. This role plays a key role in the organization’s human capital management strategy by supporting the People & IDEA functions. This includes administration of various HR programs and processes including payroll, benefits, compensation, employee performance, recruiting, and employee relations. This role also assists in the execution and updating of personnel procedures and policies and provides guidance and interpretation of such for business operations, participates in the development and execution of HR objectives and systems, and maintains compliance with local and federal regulations and applicable employment laws

Human Resource responsibilities:

• Manages benefits plans, including enrollments, changes, and terminations. Ensures proper payroll deductions are processed through the organizations payroll system.
• Works with CIPEADO and department managers to implement recruitment strategies and interview process. Tracks status of candidates and follow-up as appropriate.
• Manages new hire on-boarding, including orientation, new hire paperwork, and background checks.
• Processes all aspects of employee information from initial hire process to termination including data entry into payroll, timecard management, and benefits carrier systems to ensure accurate record keeping.
• Participate in various HR workflows (such as but not limited to I-9 forms, employee benefit program, workers compensation claims, unemployment reporting, COBRA administration, etc.) by compiling, filing, and distributing appropriate electronic and physical paperwork as necessary.
• Conducts audits of benefits, personnel files, or other HR programs as needed and recommends corrective action. Implements corrective actions as directed. (Ex: Worker’s Compensation)
• Conducts benefits testing as required, including but not limited to 401k plan non-discrimination testing.
• Assists with preparation of the performance review process.
• Assist in development revision, and ongoing maintenance of HR policies and procedures including the Employee Handbook.
• Assists in planning HR sponsored trainings, seminars, or workshops.
• Preparation of HR reporting and presentations as required (demographics and turnover reporting, all-staff presentations, etc.)
• Assist development, revision, and ongoing maintenance of HR policies and procedures including the Employee Handbook.
• Provides support and guidance to managers and staff for HR inquiries including processes, policies, and procedures.
• Active participant in HR committees and related events as needed or required.
• May be required to administer and execute routine tasks associated with sensitive circumstances such as
• reasonable accommodations and employee relations matters including intake of employee complaints, assisting with investigations, and preparation of disciplinary and termination documentation.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices including ensuring current required labor law posters are ordered and posted.

Payroll responsibilities:

• Conducts all aspects of bi-weekly payroll administration with oversight and input from CPIDEAO and CFO, including but not limited to bi-weekly communication to managers, timely and accurate data entry of all information required to process the payroll (new hires, terminations, status changes, pay rate changes, special payments or adjustments, etc.), review of timecards and PTO requests.
• Process required benefits payments (ex: HSA, etc.)
• Maintain electronic payroll records including payroll registers, receipts for required benefits payments, and other payments.
• Preparation and coordination of year-end W-2 distribution.
• Performs other duties as assigned.

Qualifications

• Capacity to collaborate and be part of a team as well as work independently.
• Exercises sound judgment and exhibits strong decision-making and problem-solving skills.
• Displays exceptional interpersonal communication and leadership skills, with particular attention to confidentiality.
• Proficient knowledge of payroll processing, employee benefits and applicable laws with a commitment to knowledge of best practices and laws/regulations.
• Ability to maintain strong attention to detail in a fast-paced environment.
• Extensive experience with HR databases and systems (Paycom knowledge a plus).
• Proficient knowledge of HR principles, practices, and procedures.
• Strong technical knowledge and data reporting skills.
• Excellent written, verbal and presentation communication skills.
• Strong time management skills with proven ability to meet deadlines.
• Detail-oriented and organized.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).

  
  

Education and Experience

• Bachelor’s degree in human resources or related field and/or equivalent experience.
• Minimum 5 years related work experience required.
• SHRM-CP credentials preferred. 

Physical Requirements

• Prolonged periods of sitting at desk and working on a PC.
• Walk, bend, lift (up to 15 pounds) files, office supplies, and electronic equipment.
• Finger dexterity to pick up paper and use computer keyboard.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing; viewing a computer terminal; extensive reading.
• Ability to hear in normal tones including telephone and face-to-face conversation.
  
  

Note: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.

For immediate consideration please forward your cover letter and resume to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Norton Museum of Art is an Equal Opportunity Employer.

JOB SUMMARY: 

The Facilities and Event Technician will assist with regular daily operations and upkeep of the facility, ensure inventory availability, and help set up, break down, operate, and maintain audio-visual equipment. Responsible for set up and breakdown of equipment including chairs, tables, stages, signage, and other items as requested.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Set up tables, chairs, staging, and audio-visual equipment – mixers, microphones, etc.
• Move furniture as needed to accommodate programs and events.
• Facilitate the proper organization and cleanliness of event spaces.
• Perform quality inspections of public spaces and provide reports to the Manager.
• Assist with various maintenance projects throughout the facility as requested by the Director of Facilities and Operational Logistics.
• Set up up-lights and adjust house lights as needed.
• Uphold necessary safety precautions while on duty.
• Provide a high level of customer service.

QUALIFICATIONS:

• Ability to efficiently multitask.
• High level of attention to detail.
• Strong verbal and written communication and customer service skills.
• Able to troubleshoot and problem-solve.
• Must be available for nights and weekends.

PHYSICAL REQUIREMENTS

• Prolonged periods of standing and walking throughout the facility.
• Frequently moves AV and other equipment up to 50 pounds across the facility for various event needs.
• Frequently needs to bend, lift, stretch, climb, and crawl to maintain equipment and facility.
• Routinely performs work in a variety of weather conditions.

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Store at the Norton is an integral part of the Museum experience and shares a supportive role in interpreting, representing, and conveying the Norton Museum of Art’s strategic objectives. Through store sales, it serves to generate profits to bolster the institution’s educational objectives, while enhancing the overall quality of the Museum visitor’s experience. The Store Associate provides a key role in achieving the store’s goals by assisting in key areas of daily functions, including handling sales and POS operations. The Store Associate provides our Museum visitors with the highest level of service, ensuring that their experience is positive and memorable.

Responsibilities include but are not limited to:

• Present a welcoming environment for customers, maintaining professional engagement.
• Demonstrate excellent product knowledge and assist with sales.
• Operate POS system.
• Keep the store clean and organized, ensuring displays are inviting and merchandise is replenished as needed.
• Remain updated on daily Museum happenings such as tours, programming, and exhibitions.
• Understand Museum policies and proactively assist visitors and staff members as needed.
• Assist with the store’s annual inventory.
• Maintain effective communication with management and support staff.

Qualifications: 

• Effective communication skills
• Customer-service oriented. Engages visitors.
• Previous sales and/or specialty retail experience is a plus
• Ability to work well in a high-paced, team-oriented environment
• Self-focused on sales/business objectives
• Builds client relationships.
• Values the strategic goals and initiatives of the Museum.
• Scheduling flexibility and ability to work some nights and weekends.

Physical Requirements:

• The person in this position must be able stand throughout the entirety of their shift.
• Must have the ability to lift, move or carry up to (20) pounds

Apply Now

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

JOB PURPOSE

The Director of Family and Community Programs provides a range of relevant and engaging programs and activities for out-of- school K – 12 youth (including those with disabilities), their families, and diverse communities related to art on view at the Museum and the cultures that it represents. Manages four teaching artists and a program coordinator to provide creative art experiences that deepen understanding and interest in the arts and related cultures. Ensures effective evaluation of programs to assess success and expand the Museum’s family and teen audiences, as well as community involvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Collaborates with two other program directors and COLCE as the leadership team for LCE.
• Working with LCE and across Museum departments, conceptualizes, develops and implements programs for out-of-school youth and families related to the Museum collection and special exhibitions.
• Employs a wide range of teaching techniques and engagement strategies to engage Afterschool Arts Outreach program, summer camp, family, teen and other programs for children, teens, and families.
• Manages and coordinates logistics for programs, including Afterschool Arts Outreach site agreements, speakers’/artists’ contracts, supply purchases, etc.
• Reviews and assesses current programs on a bi-annual basis, adjusting and enhancing effectiveness as determined by regular evaluation; in partnership with COLCE initiate program revisions.
• Supervises Outreach and Family Program Coordinator, as well as four teaching artists; guides their professional growth and evaluates performance, ensuring that the balance of work is sustainable.
• With Family and Community staff and support of LCE and other departments, develops and manages Hispanic Heritage and Games Around the World Community Days
• Works with Development staff to seek funding for programs, develop grant proposals, and maintain records for grant reports.
• Works with Communications to prepare accurate content for family, teen, and community program promotion on website, social media and other platforms.
• Develops and manages Family and Community Programs fiscal year budgets.
• Cultivates relationships with Afterschool Arts community partners, local stake holders and Palm Beach County community at large to achieve community-centered practice.
• Maintains relationships with family resource organizations. Ensures engagement goals, evaluation, communications, access to participation and registration align with Museum program framework.
• Trains docents and interns to work with school-age, family and community groups in the galleries.
• Contributes to the work of the Museum’s Learning and Community Engagement Committee, and other community alliance groups.
• Leads weekend family programs six times a year to aid Outreach and Family Programs Coordinator.
• Organizes artmaking workshops offsite at community events and at resource organizations.
• Oversees the Norton’s Teen Advisory Squad, including 15 members in spring and summer sessions led by Family Programs Coordinator.
• Organizes annual Marden Community Gallery exhibition in the Museum highlighting the work of Afterschool Arts Outreach students.
• Collaborates with other LCE staff to develop and lead programs for audiences with disabilities.
• Other projects and duties as assigned.

QUALIFICATIONS

• BA or BFA in Art, Art History, Art Education, or Humanities field, or equivalent experience. Advanced degree preferred.
• Five years' experience as a professional educator and manager in the field of art museum education.
• Exceptional communicator through writing and public speaking.
• Demonstrate leadership abilities and experience in program development targeting adult audiences.
• Knowledge and understanding of innovative practices in education, art, social justice, and community engaged practice is required.
• Knowledge of Altru and Volgistics, proficient in Microsoft Office.
• Willing to collaborate with others, a positive attitude, the ability to balance roles as an educator, administrator, and manager.
• Bi-lingual skills (Spanish-English) a plus.

PHYSICAL REQUIREMENTS

• This job operates in a professional museum and office environment. This role routinely uses standard office equipment, such as computers, telephones, photocopiers, and similar. 
• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. 

No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Norton Museum of Art is an Equal Opportunity Employer.