Above: Meredith Gregory, Director of School and Teacher Programs

Development & External Affairs Coordinator (Full-time I Non-Exempt)

The Development and External Affairs Coordinator (DEA Coordinator) reports to the Chief Development and External Affairs Officer (CDEAO) to provide administrative support to the CDEAO and coordinate operations for the Development + External Affairs Departments. In this role, the DEA Coordinator supports the key processes that sustain and improve Visitor, Member and Donor relations for the Museum. They will direct the general office workflow; manage extensive calendaring, reporting, and budgeting; organize high volumes of email; and handle inquiries from a wide range of people including staff, Board and committee members, Members and Donors, and community partners. Project work will be varied and complex. In addition, there is a strong focus on gathering, interpreting, and presenting data and metrics.


Responsibilities include, but are not limited to:

  • Support the CDEAO with daily tasks of managing calendar and scheduling meetings, preparing, and coordinating follow-up for donor interactions, fielding requests (internally and externally), and answering phone line(s).
  • Work independently to coordinate standing weekly, monthly, and quarterly projects with team members (includes, but not limited to, daily gift processing, weekly prospect research, weekly Museum tour calendar briefing, monthly Development + External Affairs revenue dashboard, and monthly prospecting)
  • Prepare and coordinate with other team members key proposals, stewardship items, and supporting items for donor solicitations and cultivation.
  • Oversee the monthly management of the Development budgeted expenses and support budget goals. Submit expenses to Finance on behalf of the CDEAO and support accounts payable needs for the team.
  • Prepare a variety of written and printed materials, including emails, correspondence, and documents. Proofread and/or edit correspondence, prepare meeting minutes, and presentations. Coordinates as needed with other team members to prepare proposals, stewardship items and supporting material for donor cultivation + solicitations.
  • Work with CDEAO and the Donor Engagement team on Curated Travel opportunities including but not limited to formatting itineraries, entering payments, assisting with zoom meetings with travelers, etc.

Supporting the Board of Trustees:

  • Assist the Development Associate for Individual Giving on organizing Board of Trustee correspondences like preparing Trustee giving summaries, pledge reminders, invoices, etc.
  • In coordination with Director’s Office, support all Trustee needs and special requests, i.e. reservations, RSVPs, and special lunch and tours.
  • Organize correspondence, meetings and materials for the Development and Communication Committee meetings that occur multiple times a year.
  • Provide supporting information to the Chair(s) of the Development Committee in preparation of meetings.
  • Coordinate monthly reporting to Development Committee Chair(s) and arrange for necessary prep or debrief meetings alongside the Committee work.

Gift Processing, Reporting, and Department support:

  • Maintain constituent records in Altru, the Museum’s CRM.
  • Edit & proofread documents, reports, invitations, etc.
  • Serve as main point person for Development donor files and manage annual review and archiving needed.
  • In coordination with the Individual Giving team, support gift processing and acknowledgements, including coordination with the Director’s office for personal thank you letters on behalf of the Director + CEO.
  • Create, run, and distribute reports for the CDEAO in coordination with the Development department program areas.
  • Generate the monthly Development + External Affairs Dashboard alongside monthly reports for each of Development’s six program areas.
  • Collaborate with the Development Associate for Individual Giving to ensure all gifts are processed, acknowledged in a timely manner, and that copies of each document are stored appropriately.
  • Maintain Altru records and ensure contact reports and updates are entered on behalf of CDEAO and key members of Museums staff.
  • Maintain and assist the major gifts team members with prospect management and making sure data from the CDEAO is being input into the module. Work with the Director’s Office to provide the Director & CEO with prospect research and wealth screening information.
  • Provide day of event support to the Special Events team on VIP and Donor events throughout the season.
  • Coordinating and scheduling exclusive access tours with Museum Experience, Docent and Volunteer Manager, Director’s Office, and Development staff.
  • Referring communications to the correct parties, route incoming calls, mail, arrange conferences and meetings, secure space, work with caterer, when necessary, prepare materials for meetings and special events, review outgoing correspondence for accuracy, grammar, etc.
  • Manage Department subscriptions and participation in AFP, Chamber of Commerce, etc.
  • With approval from the CDEAO, the DEA Coordinator may be asked to provide direct support and assistance to individual program areas for the overall needs of the department.
  • Other duties as assigned

Qualifications:

  • BA degree required
  • Minimum of 3 years applicable experience, preferably office management
  • Cultural Institution or Non-profit experience preferred but not required.
  • Proficient in Microsoft Office applications, including database management.
  • Proficiency with Blackbaud donor management software products a plus (Altru or Razor’s Edge)
  • Self-starter with ability to plan, coordinate and work independently, meet deadlines, and adapt to ever-evolving work priorities and circumstances.
  • Excellent written, verbal, and communication skills
  • Ability to convey a positive and professional image, especially in high-pressure situations.
  • Advanced calendar management skills
  • Good decision making and problem-solving skills.
  • Strong interpersonal skills with a high degree of sensitivity for confidentiality and diplomacy
  • Ability to establish and maintain effective working relationships with all individuals internal and external to the Museum.
  • Demonstrate the highest level of personal and ethical standards.
  • Attention to detail and accuracy in performance.
  • Ability and willingness to work nights and weekends as needed.

Physical Requirements:

  • The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.



Apply Now!


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Digital Marketing Coordinator (Full-time I Exempt)

Do you have a heart for mission and culture, and a brain for all things digital marketing? If so, the Norton Museum of Art would love to talk to you. Our Communications team is seeking an early career digital marketing professional who will help us better connect with visitors and Members, bringing the transformative power of the Norton’s world-class art and programming to a wider audience. This is a hands-on support role that will own the creation and execution of the Norton’s email marketing program, make ongoing updates to our website and support other marketing and communications initiatives as needed. Must have experience and proficiency in building email marketing campaigns from the ground up, creating and managing lists and updating websites and an aptitude and desire to learn on the fly.

Responsibilities include, but are not limited to: 

  • Email Campaign Development: Create and schedule email marketing campaigns, including creating target segments and defining metrics
  • Create Basic Visitor Journeys, such as a Welcome Campaigns: Some experience in journey stages, nurture, etc. are ideal
  • Marketing Automation Integration: Experience with email marketing technology, ability to work within a platform (ie: Constant Contact) to design templates, build campaigns, personalize, run reports, etc.
  • Content Curation: Using exhibitions and programming as primary sources, collaborate with Museum stakeholders to source relevant content that engages newsletter subscribers and Members
  • List Management: Maintain and manage all email lists, ensuring accuracy, hygiene, and compliance with data protection regulations
  • Performance Analysis: Monitor, measure and report on campaign performance metrics
  • Website Updates: Collaborate with internal stakeholders to complete both scheduled and unscheduled website edits using a Content Management System (CMS), such as entering and publishing exhibition and program information
  • Website Maintenance: Identify areas for improvement and communicate needs to external web development contractors

Qualifications:

  • BA degree in related field (desired but not required)
  • Minimum of 2 years in a digital marketing role with emphasis on email marketing. The ideal candidate has a broad blend of digital marketing skills and the willingness and aptitude to learn new skills
  • Proven experience building email marketing campaigns and some list management skills
  • Demonstrated knowledge of email best practices, deliverability, GDPR, and CAN-SPAM compliance
  • Hands-on experience using content management systems to maintain website content, basic understanding of HTML and CSS 
  • Project coordination experience collaborating with internal teams and external vendors 
  • Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva
  • Understanding of current web content best practices, including basic SEO, digital accessibility, and UX
  • Some copywriting ability and knowledge of subject line and headline writing best practices
  • Available to work occasional nights and weekends as needed 

Physical Requirements:

  • The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds. 


Apply Now!


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Museum Store Sales Associate (Part-time I Non-Exempt)

The Store at the Norton is an integral part of the Museum experience and shares a supportive role in interpreting, representing, and conveying the Norton Museum of Art’s strategic objectives. Through store sales, it serves to generate profits to bolster the institution’s educational objectives, while enhancing the overall quality of the Museum visitor’s experience by highlighting merchandise relative to the Museum’s collections and exhibitions. The Store Associate provides a key role in achieving the store’s goals by assisting in key areas of daily functions, including handling sales and POS operations. The Store Associate provides our Museum visitors with the highest level of service, ensuring that their experience is positive and memorable.

Responsibilities include, but are not limited to: 

  • Present a welcoming environment for customers, maintaining professional engagement.
  • Demonstrate excellent product knowledge and contribute to sales.
  • Operate POS system.
  • Keep the store clean and organized, ensuring displays are inviting and merchandise is restocked & replenished as needed.
  • Remain updated on daily Museum happenings such as tours, programming, and exhibitions.
  • Understand Museum policies and proactively assist visitors and staff members as needed.
  • Work collaboratively with fellow staff members.
  • Assist with the store’s annual inventory.

Qualifications:

  • Highly professional. Positive personality and attitude.
  • Service- oriented. Thrives on strong customer engagement.
  • Previous specialty retail and/or sales-related experience.
  • Ability to work well in a busy, fast-paced, team-oriented environment.
  • Must be available to work weekends, specifically Sundays and Friday evenings during Art After Dark.
  • Values and supports the strategic goals, mission, and initiatives of the Museum.
  • Communicate in an effective manner. Bilingual a plus.
  • A degree of flexibility with one’s work schedule is ideal.

Physical Requirements:

  • The person in this position must be able to stand throughout the entirety of their shift and be able to bend, stretch, and move about the sales floor & stock room areas without difficulty.
  • Must have the ability to lift, move or carry up to (20) pounds.


Apply Now


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Director of Facilities (Full-time I Exempt)

The Director of Facilities oversees all Museum campus building operating systems including facilities/maintenance, technical engineering services, landscaping, janitorial services and fire systems. The Director is also responsible for coordinating the cross-departmental logistics of the museum’s events and programs, both internal and external, to ensure their operational success and an exceptional experience for all attendees. This position oversees all capital maintenance projects.

Duties and Responsibilities included, but are not limited to:
Facilities 

  • Manage the building operating systems of the Museum and associated campus buildings, including residential buildings. 
  • Responds to operational emergencies after-hours, nights, holidays and weekends as necessary
  •  Maintenance of the HVAC, and fire safety systems through a systematic maintenance program.
  • Administer a long-term maintenance schedule of building, grounds, and facility repairs and replacements.
  • Maintain the capital replacement schedule and budget.
  • Negotiate and administer applicable outside service agreements and subcontractors.
  • Maintain strict temperature/humidity controls in gallery spaces.
  • Work with general contractor of Museum expansion project for integration of new museum operating systems with existing museum operating systems. Attend weekly OAC meetings.   
  • Provide 24-hour response for Maintenance/HVAC emergencies.
  • Ensuring the facility complies with relevant laws, regulations and safety standards
  • Establish and maintain safety standards in facilities work activities and ensure proper use of chemicals and equipment in facilities maintenance and landscaping activities
  • Facilitates monthly safety meetings

Operational Logistics

  • Works with the various departments to provide logistical consultation, coordination, and support for all programs and events.
  • Oversees all event and programming set-up and break-down.
  • Assists in the facilitating of weekly Operations Meetings.
  •  Conducts post event and programming reviews to provide continuous improvement in processes.

Leadership and Management

  • Hire, train, motivate and develop reporting staff members
  • Provide effective staff development, coaching, goal setting, mentorship, performance management and accountability designed to achieve optimum results.
  • Guide staff in achieving defined goals on an ongoing basis.
  • Develop and manage the annual building maintenance and capital budgets and consult with other department heads on their budgets related to events and programs working closely with the CFO and COO.
  • Establish and maintain department’s procedures and best practices. 
  • Other duties as assigned.

Other Requirements:

  • Must be available to work on nights, weekends, holidays and after-hours as needed
  • Must be able to stay at the museum if inclement weather threatens our area or any other disastrous situation threatens the facility.

Qualifications:

  • 10+ years of management experience in a museum or other related facility setting preferred.
  • A Bachelor’s degree in Engineering, Business Administration, or similar field is preferred.
  • Excellent customer services skills: ability to interact effectively with visitors, vendors, donors & Trustees.
  • Ability to coordinate activities and events, analyze diverse situations and recommend appropriate course of action.
  • Demonstrated leadership with the ability to work across functional boundaries; build consensus; and drive results.
  • Knowledge of OSHA standards and safety procedures
  • Excellent problem-solving and strategic-planning skills.
  • A high degree of patience, good humor, and fortitude in managing relationships with various constituents; including other departments, guests, and patrons.
  • Strong oral and written communication skills. 
  • Experience operating a chiller plant over 400 tons.
  • Experience with Computerized Maintenance Management Software.
  • Ability to think, communicate clearly, and act quickly in emergency situations.
  • MS Office, Word, Excel, Outlook required.

Physical Requirements:

  • The employee must occasionally lift and/or move up to 50 pounds
  • Frequent stooping, kneeling, crouching and/or crawling; reaching above shoulder level

Apply Now!

Note:  Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Member & Visitor Experience Assistant (Full-time I Non-Exempt)

The Member & Visitor Experience Assistant is a position that plays a critical support role in stewarding a visitor or organization from their first point of contact with the museum, through to becoming a repeat visitor or member. This position supports the Norton’s Membership program and the private Adult Group Tour program, ticketed events, and the overall engagement and experience of Museum visitors.

Tasks include participating in the private group tour reservation process, constituent record upkeep, and completing weekly data clean-up to keep the museum’s database up to date. The Member & Visitor Experience Assistant reports to the Director of Member & Visitor Experience, and works closely with the Development Assistant for Membership, the Senior Visitor Experience Manager, and the Docent and Volunteer Manager. Additional frontline support may be required, including presence at membership and VIP events throughout the Museum season.


Membership and Back Office support:

  • The Member & Visitor Experience Assistant will work directly with the Development Assistant for Membership and the Director of Member and Visitor Experience on the following tasks. These responsibilities include, but are not limited to:
  • Utilizing Blackbaud Altru to manage the museum’s scheduled programs, including the removal of outdated programs or reservations and working collaboratively with other museum staff to document program attendance in a timely manner.
  • Support Membership directly with:
  • Fulfillment and coordinating membership renewals alongside the Development Assistant for Membership.
  • Gift entry for Membership dues and annual fund gifts.
  • Interact regularly with members through the phone or in person with inquiries regarding digital membership cards or member programming.
  • Weekly database clean-up, including reconciling duplicate constituent records, reconciliation of online sales, confirming that program registrants have been checked in, and record management.
  • Review and create reports based on visitor trends from the museum’s survey efforts.
  • Provide the relevant members of the Development and External Affairs team with any data from Blackbaud Altru or program survey systems, as requested.
  • Collaborate with the Communications team in facilitating post visit engagement of visitors.
  • This position will also be required to support other Museum events and programs, such as private group tours, as needed.


Private Adult Group Tours:

  • The Membership and Visitor Experience Assistant will support the Senior Visitor Experience Manager and with the following:
  • Booking tour reservations with diverse adult organizations and clubs.
  • Requires maintaining an active relationship with tour group organizers over an extended period to ensure repeat visitation and a successful tour.
  • Scheduling tours on the museum’s calendar, ensuring no conflict with other museum programs or events.
  • Collecting tour deposits, processing payment via Altru, and managing group organization contracts with the museum.
  • Organizing and presenting feedback to the Visitor Experience and LCE teams, to improve the tour program.
  • Report monthly on tours attended and follow up on any outstanding balances or issues to conclude.
  • Work alongside the Senior Visitor Experience Manager to welcome Adult Group Tours to the museum as needed.
  • Maintaining and updating a tour organization contact list.

 

Collaboration with other museum staff and general museum business:

  • Communications:
    • Support with adjustments to the museum’s ticketing web portal to align with Communications initiatives and the museum website.
    • Assist in pulling weekly constituent queries for Communications department eblasts.
  • Restaurant:
    • Coordinate with Constellation Culinary staff about private lunches that groups can attend after or before their tour, as part of their overall museum experience.
  • Museum Store:
    • Provide opportunities for tour groups to visit and be provided special discounts or offers on Store products.
    • Keep Store staff up to date on museum programs and special offers for Private Group Tours.
  • Learning and Community Engagement:
    • Collaborate with the Museum’s Docent and Volunteer Manager to confirm that docents are available for tours and knowledgeable on the requested tour themes.
    • Collaborate with the Docent and Volunteer Manager regarding docent and tour feedback, and how it is utilized for evaluation of the tour program.
    • Support cross departmental VE and LCE data collection efforts.
  • Security
    • Partner with Security to provide a seamless experience for all adult tours at the museum.
    • Work alongside Security to enforce museum visitor policies and keep the Collection safe.


Other projects as assigned.


Qualifications: 

  • Education: BA/BS is required.
  • Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software or another CRM is preferred.
  • Excellent customer service skills including strong verbal and written communication skills are preferred.
  • Comfortable speaking on the phone with visitors for an extended period when the situation requires it.
  • Able to work collaboratively with colleagues, prepared to participate in meetings with other museum staff.
  • Organized, self-motivated, analytical, creative, and detail oriented.
  • Availability to work weekends on occasion is a plus.
  • Bi-lingual in English and Spanish is preferred, but not required.
  • Flexible schedule and ability and willingness to work nights and weekends as needed.


Physical Requirements:

  • The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment.


Apply Now


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Harold and Anne Berkley Smith Senior Curator of Modern Art (Full-time I Exempt)

Reporting to the Director & CEO for performance reviews with a focus on four areas:

Content: The vision and concepts foregrounding exhibitions.

Collaboration: Sharing their vision and concepts to form meaningful programs with Learning & Community Engagement (LCE) and develop meaningful messages with Communications to ensure Curatorial projects are relevant to the community.

Cultivation: Engaging with current and future Norton supporters to generate gifts of art, develop collections, attend art fairs, and lead collector groups in addition to continuing to develop the Museum’s collection of art.

Coordination: Meeting key milestones in exhibition production and following the curatorial workflow and collection-related procedures created in partnership with the Chief Curatorial Operations & Research Officer (CCORO).

The Harold and Anne Berkley Smith Senior Curator of Modern Art will demonstrate in-depth knowledge of European and American art, from the mid-1800s to 1960, roughly covering the history of Modern art in a global context. The Senior Curator of Modern Art will lead the development, growth, and interpretation of the Museum’s American and European Collections, encompassing more than 1,100 objects (painting, sculpture, and works on paper). With a special focus on art produced after the Industrial Revolution, the Senior Curator of Modern Art will have extensive experience curating and developing Modern art collections with particular focus on the art and artists who defined the late-19th and 20th centuries. Additionally, the Senior Curator of Modern Art will serve as an important voice to support the Norton’s adjacent Contemporary Art Collection and Photography Collection, working in collaboration with the Glenn W. & Cornelia T. Bailey Senior Curator of Contemporary Art and the William and Sarah Ross Soter Curator of Photography.

The Harold and Anne Berkley Smith Senior Curator of Modern Art will develop a relevant program of innovative, original exhibitions in collaboration with the Director & CEO, the Chief Curatorial Operations & Research Officer, and the Curator team. They will be familiar with the requirements and approximate costs to realize exhibitions within specific timelines and budgets in partnership with the CCORO.

A well-connected professional, the Senior Curator of Modern Art will also collaborate with their colleagues in LCE and Communications to develop engaging and dynamic programs that contribute to the Norton’s mission and build the institution’s brand.

The Harold and Anne Berkley Smith Senior Curator of Modern Art will collaborate with the Director & CEO and Chief Development and External Affairs Officer to generate financial support of modern European and American art through donor visits and grant and foundation applications. Alongside their Development Colleagues, the Senior Curator of Modern Art will also develop, expand, and sustain the American and European Art Council (AEAC), one of the Norton’s four collector groups that consist of sophisticated collectors and enthusiasts.

In addition to reporting to the Director & CEO, Curators are accountable to the Chief Curatorial Operations & Research Officer (CCORO) to meet deadlines that ensure curatorial projects remain on schedule. The CCORO also reports to the Director & CEO and represents the Curatorial Department as a member of the Museum’s Senior Staff. The CCORO is the Curators’ strategic partner, working alongside them, and leading the museum’s registrars and installers to realize visionary, research-driven curatorial projects, and programs.

Essential Duties and Responsibilities:

Collections:

Oversee the American and European art collections, primarily focusing on art produced between the mid-1800s and 1960, including paintings, sculptures, and works on paper

  • Review and develop the installation of American and European collection galleries
  • Research and interpret and artworks in these Collecting areas; write and update collection didactics as needed
  • Develop the Museum’s Collection Development Strategy for American and European art in collaboration with Director and CEO; refine collection through proposal of regular and responsible de-accessioning
  • Identify and present acquisitions to the Norton’s Works of Art Committee with awareness of the commercial market and important Modern art trends
  • Serve on cross-departmental committees as requested
  • Build and maintain relationships with curators, directors, dealers, auction professionals, critics, journalists, and others in the art world.

Exhibitions and Programming:

Conceive and organize exhibitions based on rigorous research and original ideas (both traveling shows and collection rotations)

  • Present holistic project proposals for exhibitions that incorporate educational programming and marketing in collaboration with LCE and Marketing colleagues, to be presented to the Audience Development Committee (ADC)
  • Conduct research and write all exhibition didactics including introductory texts, labels, brochures, and catalogues.
  • Act as coordinating venue curator for guest-curated or other traveling exhibitions.
  • Design exhibitions and collection installations in collaboration with the CCORO, Director of Exhibition Design & Installation, and the Director of Creative Services
  • Identify and secure venues for traveling exhibitions in collaboration with Director and CEO
  • Organize and present public programs in collaboration with LCE colleagues
  • Collaborate with Communications colleagues in order to promote American and European collection exhibitions and projects, including making presentations to and engaging in interviews with the press
  • In collaboration with the CCORO, outline exhibition and collection budgets, demonstrating familiarity with all project costs including installation, conservation, travel, etc.

Cultivation:

  • Cultivate donors in order to receive gifts of art for the Norton’s collection, in collaboration with the Director & CEO and Chief Development and External Affairs Officer.
  • Partner with Development to oversee the American and European Art Council , including developing annual program of special events and finding potential acquisitions for the group
  • Support grant writing for curatorial projects in collaboration with the Chief Development Officer and Director of Institutional Giving
  • Collaborate with Director & CEO and Chief Development and External Affairs Officer to solicit funds for acquisitions of European and American art exhibitions and programs.
  • Develop and maintain relationships with collectors, donors, private funders, and foundations.
  • Represent the museum at national and international art fairs, exhibitions openings, and art world events.

Qualifications:

  • M.A. in Art History with a specialization in Modern art, Ph.D. preferred
  • A minimum of 8 to 10 years of curatorial experience in Modern art with a history of creating innovative and meaningful exhibitions
  • Maintain established contacts with Modern art experts, collectors, dealers, curators, other museum professionals, critics and art journalists
  • Excellent writing skills demonstrated by authorship of publications or associated exhibition texts
  • Strong public speaking skills and the development of public programs that contribute to meaningful dialogue with and among audiences
  • Demonstrated record of developing unique and innovated exhibitions with a focus on the art of the late-19th and 20th centuries, as well as collaborating with partnering institutions on traveling exhibitions; should also be able to develop smaller spotlight projects and develop the installation of permanent collection galleries
  • Strong collaboration skills and knowledge of best curatorial practices
  • Perform other associated duties as responsibilities necessitate
  • Proficiency in another language is a plus

 

 Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Development Officer for the Comprehensive Campaign (Full-time I Exempt)

This full-time exempt position provides administrative support for the Development Department during the Comprehensive Campaign, a fundraising campaign dedicated to both capital and endowment goals. The position will be reporting to the Chief Development and External Affairs Officer (CDEAO) and working closely with the Director’s Office.

Essential Duties and Responsibilities:
The Development Officer for the Comprehensive Campaign will proactively coordinate and prepare materials required to support the scheduled programs and functions of the Comprehensive Campaign, as integrated into the Development Department—including but not limited to prospect tracking and moves management, proposals and gift agreements, donor research and communications, collateral, and gift processing.

  •  Support the Chief Development and External Affairs Officer (CDEAO) and Director + CEO in the silent phase campaign activity and strategy which includes, though is not limited to, researching and tracking prospect stewardship and solicitations; preparing individual proposals and gift agreement follow up; coordination and communication with individual donors and their teams to finalize commitments; assisting campaign committee members and other Museum leadership supporting the campaign; and other special projects as needed.
  • Support CDEAO and work independently in communication and outreach to donors, advisors, legal teams, and other key influencers in silent phase activity.
  • Responsible for preparation of proposals, drafting of gift agreements and the acknowledgement of all incoming pledge payments, in coordination with the Individual Giving + Stewardship team.
  • Responsible for leading prospecting efforts for the campaign including but not limited to prospect pipeline management, securing and scheduling solicitation meetings, and maintaining donor records and campaign tracking system in Altru; responsible for weekly moves management reporting to Development, Finance, and Director’s Office.
  • Collaborate with Development teams (Individual Giving, Institutional Giving, and Donor Engagement) on weekly tracking and reporting to ensure all campaign strategies are aligned with our annual operating efforts. 
  • Manage the Campaign budget with CDEAO.
  • Support Campaign Committee activity by preparing materials for meetings, following up with individual Trustees in all stewardship action items, and preparing regular reports + presentations for Executive and Board Committees.
  • Provide support to the Director + CEO and CDEAO in building relationships with individuals, key staff at foundations, corporations, and government agencies – both current donors and prospects for the Comprehensive Campaign.
  • Participate in the coordination of events for individuals, corporate and foundation donors for the campaign.
  • This position will require monitoring email in evenings and over the weekend should urgent items arise, and the occasional evening and weekend hours for events.
  • Perform all duties with a high level of tact, confidentiality, professionalism, trust, and efficiency.  
  • Utilize Microsoft Office, including Word, Excel, PowerPoint, Teams, and Microsoft Outlook and Altru daily
  • Maintain professional communications with colleagues, Trustees & donors, and their offices.
  • Assist with print materials and mailings as needed, ensuring conformity to Museum branding guidelines.
  • Manage supplies: stock, inventory, and organize the storage of items.
  • General administrative tasks, including answering phones, managing RSVP lists and email accounts, and other items as needed.
  • Participate in evening and week-end fundraising activities with Development staff.
  • Other reasonable duties as requested. 

Qualifications:

  • BA/ BS required.
  • At least four years of experience in a related role preferred.
  • Experience working directly with clients and/or donors on business contracts or legal matters preferred.
  • Experience in Development/Advancement in a Museum or cultural institution experience preferred, but not required.
  • Excellent written, verbal, and communication skills.
  • Proficient in Microsoft Office applications, including database management (Altru proficiency a plus).
  • Ability to convey a positive and professional image, especially in high-pressure situations, with Museum staff, vendors, guests, and high-level donors.
  • Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment.
  • Must be able to adhere to deadlines, manage multiple projects and handle confidential information appropriately.
  • Good decision-making and problem-solving skills.
  • Demonstrate the highest level of personal and ethical standards.
  • Attention to detail and accuracy in performance.
  • Ability to meet and impose deadlines, working with minimal supervision.
  • Ability and willingness to work extended hours, including nights and weekends as needed.

Physical Requirements:

  • Ability to walk/stand for prolonged periods during events, and ability to lift and/or move 15 pounds with or without reasonable accommodation.
  • Prolonged periods of sitting at desk and working on a PC.
  • Finger dexterity to pick up paper and use computer keyboard.
  • Close visual acuity to perform an activity such as: preparing and analyzing data and figures, transcribing; viewing a computer terminal; extensive reading.
  • Ability to hear in normal tones including telephone and face-to-face conversation.

Apply Now


Note:  Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Maintenance Technician (Full-time I Non-Exempt)

The Maintenance Technician will support the Building Operations Manager and the Lead HVAC and Maintenance Technician in maintaining all facilities, including maintenance of equipment, along with assisting vendors, contractors, and janitorial services.

Responsibilities include, but are not limited to:

Facilities

  • Conduct general upkeep procedures such as pressure wash exterior areas, exterior debris removal, prime and paint interior and exterior surfaces, and other tasks as assigned.
  • Assist with general daily maintenance needs for residential buildings.
  • Perform minor repairs related to electrical, plumbing, leaks, and drainage issues.
  • Support Building Operations Manager and Lead HVAC Technician with the maintenance schedule of building, grounds, and facility repairs and replacements.
  • Assist with the overall maintenance of exterior spaces including parking lots, garden, and residential properties.
  • Assist with routine observations and inspections of the facility for quality control and to identify potential general problems and correct them. This includes the mechanical function of all maintenance equipment.
  • Assist the janitorial team with special cleaning projects.
  • Report any irregular activity or unsafe working practices in the facility to the Building Operations Manager.
  • Assist contractors performing maintenance work in the facility and provide access as needed.
  • Assist the events support team with furniture moves, table and chair set up and tear down and other duties as requested.

Operational Logistics

  • Assist with the overall security and safety of the property, its contents and staff and visitors.
  • Provide attention to detail to ensure all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
  • Communicate with all staff and visitors in a clear, efficient, and effective manner utilizing the appropriate tools, including computers, phones, and CB radios.

Qualifications:

  • Knowledge of basic hand, power and technical tools utilized in plumbing and carpentry. 
  • Must be proficient in computer software and maintenance systems.
  • Good communication and proactive customer service skills.
  • Experience in plumbing
  • Minor carpentry and electrical knowledge preferable.
  • Five day/40 hour per week schedule which may include weekends and holidays.
  • Comprehensive understanding of maintenance procedures and techniques.
  • Must be able to work some nights, weekends, or holidays for special events.

Physical Requirements:

  • The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry over 50 pounds.


Apply Now! 


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Development Officer for Individual Giving (Full-time I Exempt)

The Development Officer for Individual Giving is a member of the Individual Giving team and oversees gift stewardship, solicitation, and reporting programs that enhance and strengthen the relationships between major donors and the Museum. This frontline fundraising position supports the Museum’s unrestricted and restricted annual giving from individuals, including the Chairman’s Circle and Curatorial Councils, and provides critical support to the Director of Individual Giving (DIG) and Museum Leadership to identify, cultivate, solicit, and steward significant major gifts from individuals at the local and national level. The individual is responsible for sustaining positive and rewarding relations between the Museum and its donors; working with Development Leadership to determine the best strategies for effective stewardship of donors; maintaining an ongoing and active network with internal and external constituencies; and overseeing and managing the facilitation of all recognition activities.

In a managerial capacity. the Development Officer for Individual Giving oversees the Development Associate (DA) and provides guidance for their processes for database management, gift entry, creation of solicitations and major gift reporting, and maintenance of stewardship plans and prospect pipelines for new and existing major donors, among other responsibilities.

Responsibilities include, but are not limited to:

  • Work with the Director of Individual Giving (DIG) and larger Major Gifts team to create and implement fundraising efforts and set and achieve annual operating fundraising goals by managing all stewardship functions for major gifts, planned giving, and annual giving, including Chairman’s Circle and Curatorial Councils.
  • Collaborate with the DIG and Development Leadership Team to pursue strategies to engage, cultivate, and solicit prospects and current donors / members in order to secure gifts for the Museum’s highest priorities, including gifts of art (Visionaries Fund) and planned gifts (R.H. Norton Society).
  • Engage in high-level interactions and solicitations with donors and prospects individually and with DIG. Debrief and manage follow up activity, documenting interactions in Altru. This role will be responsible for managing donors beginning at the $10,000 level and will work with the DIG to identify work plan with donors at the $25,000 level and above.
  • In partnership with Development Associate (DA), create and implement standards for recording all donation information and maintaining communication records with donors in Altru. Establish and advance information tracking processes for gift entry, acknowledgement, recognition, on-going communications, and continued cultivation of past and current donors to enhance their relationship with the Museum and increase the likelihood of continued contributions.
  • In collaboration with Membership and Marketing teams, work with the DIG and DA to refresh and execute the Museum’s annual fund initiatives on a yearly basis. Manage monthly queries and data collection for annual fund support renewal solicitations, to be reviewed with DIG. In collaboration with the DIG, create individual stewardship and solicitation plans for annual fund donors of $10k and above. Oversee review process for monthly annual fund solicitations prepared by the DA.
  • Collaborate with other Major Gifts team members (Individual and Institutional Giving teams), to build annual impact and endowment reports that will be shared with major gift donors, as well as funding briefs for initiatives in need of support on an annual basis. Collectively build query processes and systems to extract pertinent data and synthesize into tailored reports that reflects the impact of a major donor’s contribution to the Museum over a fiscal year.
  • Provide guidance to the DA and their management of:
  • Gift entry for unrestricted and restricted annual giving, ensuring timely, thorough, and transparent tracking and reporting of gift and revenue data.
  • Monthly and weekly reporting pertaining to major gifts $5k and above, including pledges and upcoming renewals of Curatorial Councils and Chairman’s Circle renewals prepared by Membership team.
  • Advancing data collection process for major donor prospect research in collaboration with appropriate team members
  • Trustee financial correspondence, including but not limited to monthly tracking of Trustee dues, Trustee giving summaries, pledge reminder follow-up, and Development dashboard
  • Work with DIG to create annual expense projections for Individual Major Gift areas and set revenue goals and necessary expenses for Individual Major Gift areas, including Chairman’s Circle, Curatorial Councils, Trustee Giving, and Individual Giving.
  • Alongside the Development Officer for Institutional Giving, manage donor recognition efforts for the Development department, including donor walls, website, and credit lines. Work with the larger Major Gifts team to track annual support and set credit language for all program areas. Work with Marketing & Communications, LCE, and Curatorial, to oversee annual donor wall updates and proofing of all front-facing Museum materials to ensure donors are properly recognized.

Qualifications:

BA and 3+ years of frontline fundraising experience required

5+ years of relevant Development work experience preferred

  • Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software products a plus (Altru and Razor’s Edge)
  • Excellent written and verbal communication skills with the ability to interact and integrate with a wide range of individuals
  • Experience working with external stakeholders such as consultants, partner organizations, and members of the community
  • Enthusiastic and outgoing personality with high level of customer service/sales skills
  • Capable of maintaining confidentiality and exhibits a high level of professionalism and tact
  • Ability to convey a positive and professional image, especially in high-pressure situations
  • Demonstrate the highest level of personal and ethical standards
  • Organized self-starter with analytical, creative, and detail-oriented abilities capable of multi-tasking and exceling in a fast-paced environment
  • Demonstrates strong business acumen and ability to collaborate while also working independently
  • Schedule flexibility; ability and willingness to work nights and weekends and travel as needed

Physical Requirements

  • The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.


Apply Now!


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Security Officer (Full-time & Part-time I Non-Exempt)

The security officer is responsible for the overall security and safety of the visitors, staff, collections, and visitors of the Norton Museum of Art and its campus, which includes the garden, Cranesnest Way houses and parking lot. This includes providing excellent customer service to our visitors, staff, and contractors in a friendly, respectful manner, observing and reporting any irregularities.

 Responsibilities include, but are not limited to:

  • Safeguard the museum’s artwork in and outside the museum galleries.
  • Safeguard the physical plant and assets using effective security patrols.
  • Understand all museum procedures and assist contractors, visitors, and staff.
  • Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
  • Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
  • Officer must be able to follow directions and react quickly during emergency situations.
  • Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
  • Speak clearly over a two-way radio and be understood by other members of the staff.
  • Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
  • Routinely completes daily patrol schedule for areas assigned within time frequency provided.
  • Perform other duties as assigned by Security Supervisor.
  • Conduct oneself in the best interest of the Museum.

Qualifications:

  • High School diploma or equivalent.
  • Knowledge of security and safety procedures
  • Ability to read, write, and speak fluent English, and follow written and oral instructions.
  • Ability to communicate clearly, effectively, and professionally with visitors and staff.
  • Ability to stand or walk a patrol 7 or more hours per shift.
  • Demonstrate ability to act courteous and professional with visitors, staff, and contractors.
  • Able to work outside in the elements.
  • Able to work until 10 pm on Fridays or later when necessary.

Physical Requirements:

  • The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.


Apply Now!


Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time.

Norton Museum of Art is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Norton Museum of Art makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

More Information on July 1 Implementation of Machine-Readable Files (MRFs)

The Transparency in Coverage final rules require non-grandfathered group health plans and health insurance issuers offering non-grandfathered coverage in the group and individual markets to disclose on a public website information regarding:

  • In-network negotiated rates for covered items and services
  • Out-of-network allowed amounts and billed charges for covered items and services

As of July 1, 2022, these machine-readable files (MRFs) must be made “publicly available and accessible to any person free of charge and without conditions, such as establishment of a user account, password, or other credentials, or submission of personally identifiable information (PII) to access the file” and must be updated on a monthly basis. The website where these MRFs will be housed is: https://www.floridablue.com/members/tools-resources/transparency/machine-readable-files