Payroll & Benefits Specialist

We are seeking a Payroll & Benefits Specialist to join our museum team reporting to the Director of HR.

The Payroll & Benefits Specialist is responsible for managing the payroll process and benefits administration activities for the museum; and for maintaining the integrity of all payroll-related information and the accuracy of all reporting. This position is also responsible for the day-to-day administration, maintenance, and reporting of all benefits programs, including medical, dental, vision, life insurance, and the retirement plan.

Job Responsibilities

Compiles and completes data entry of information required to process the payroll; new hires, terminations, status changes, pay items, and ensuring authorization and accuracy of data.

Responsible for daily payroll operations, controls, procedures, and employee/manager training, including developing and enforcing standards to ensure the accuracy and timeliness of payroll processing.

Ensure compliance with all federal, state, and local laws regarding payroll administration.

Works with Finance to provide required General Ledger and financial reporting information.

Coordinates applicable employee benefits plan enrollments and life status changes including new hire additions and terminations with providers.

Performs quality checks of benefits-related data including reconciliation of monthly invoices.

Responsible for maintaining employee HR files in good order for all payroll and benefits processing.

Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.


  • Three - five years’ experience in payroll and/or employee benefits plan administration.
  • Experience with Paycom Payroll system preferred.
  • Excellent analytical and problem solving skills.
  • Detail oriented with strong organizational skills.
  • Proficient with Microsoft Office Suite with very strong Excel skills.
  • Ability to detect errors and monitor own work to ensure quality.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

Maintenance Technician

We are seeking a full-time Maintenance Technician to join our Facility Operations team.  This position is responsible for general maintenance and janitorial tasks for all Norton Museum of Art facilities.   Responsibilities also include the set-up and breakdown of rental and special events. The Maintenance Technician reports to the Director of Facilities.

Job Responsibilities

Perform minor electrical and plumbing repairs.

Assist in accepting deliveries into the receiving area, log all deliveries into receiving records, and deliver shipments to recipients as appropriate.

Perform light carpentry work as requested.

Check and replace burnt out light bulbs and ballasts.

Assist janitorial crew with trash removal and the overall cleaning of all areas of the Norton Museum of Art facility, including bathrooms, galleries, offices, store, support spaces, public spaces, building exterior and sidewalks.

Prepare and paint all surfaces throughout the facility, as indicated by a maintenance schedule or the Director of Facilities.

Communicate with staff and visitors in a clear, efficient and effective manner utilizing the appropriate tools including phone, computer and CB radio.

Assist with the general maintenance of exterior spaces including parking lot, plaza, and garden.

Change HVAC filters and maintain a log indicating date filters were changed.

Routinely check facility for potential general maintenance problems and correct them.  This includes the mechanical function of all maintenance equipment.

Assist other staff with setup and breakdown of tables, chairs and other items for events.

Assist contractors in performing maintenance work in the facility. 


Operate general maintenance equipment, including drills, saws, hand tools, table saw, drill press, ladders/lifts, motorized/manual forklifts, vacuum cleaners, extractor, buffer, wet mop, and brooms in a safe and efficient manner.

Must be computer literate in the Windows environment.

Good communication and customer service skills.

Experience in HVAC, plumbing, electrical and janitorial services is preferred.

Normal Work Schedule:

Five days per week for forty hours per week.

Schedule may include nights and weekends.

Must be available to work some nights/weekends for special events.

For immediate consideration, please send an email with your resume, references and cover letter to:  [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Position posted on 12/03/2020

Curatorial Administrative Assistant

This full time, non-exempt position provides essential administrative support for the curatorial department and provides particular support for the Director of Curatorial Affairs while interacting with all departments in the Museum. The assistant reports directly to the Director of Curatorial Affairs.

Among the primary job responsibilities:

  • Maintains and communicates information about the curatorial division and related activities (maintains exhibition schedules and support for organizing exhibitions, publication assistance, prepare acquisition documents, draft, and produce correspondence, prepare invoices and annual budgets, complete expense reports, among other responsibilities, organize and maintain files in print and electronically for the division)
  • Supports the curatorial staff, upon approval of the Director of Curatorial Affairs.
  • Organizes the required documents for the Trustee Committee dedicated to artwork in the collection by coordinating information with the Director of Curatorial Affairs and Registrar’s office. This includes completing specific paperwork and documents accurately for major meetings, maintaining meeting minutes, as well as notifying/recording attendees, setting up meeting flow and scheduling in the Master Museum Calendar.
  • Depending upon qualifications, may research art and artists.


  • Bachelor’s degree with knowledge of art history/art preferred.
  • Excellent knowledge of Microsoft Office; Outlook, Word, Excel, PowerPoint.
  • Able to meet deadlines and balance changing work priorities.
  • Strong communication skills and able to interact professionally with Trustees and the public regarding general inquiries of a curatorial nature, as well as with senior staff in an informed manner.

Please send an email with your resume, cover letter and references to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Full-Time and Part-Time Security Officers

The Museum is seeking full and part-time Security Officers.

The Security Officer is responsible for the security of the Museum, ensuring the safety of visitors and staff including giving informative answers to visitors and/or staff and observing and promptly reporting any irregularities.

Major Responsibilities: 

  • Safeguard the museum’s artwork in and outside the museum galleries.
  • Safeguard the physical plant and assets through the use of effective security patrols.
  • Understand all museum procedures and assist contractors, visitors and staff.
  • Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
  • Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
  • Officer must be able to follow directions and react quickly during emergency situations.
  • Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
  • Speak clearly over a two-way radio and be understood by other members of the staff.
  • Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
  • Routinely completes daily patrol schedule for areas assigned within time frequency provided.
  • Perform other duties as assigned by Security Supervisor.
  • Conduct oneself in the best interest of the Museum.
  • Available to work until 10 pm on Fridays or later during special events.



  • High School diploma or equivalent.
  • State Security License preferred. (Knowledge of security and safety procedures)
  • Ability to read, write, and speak fluent English, and follow written and oral instructions.
  • Officers must be able to stand or walk a patrol 3 – 4 or more hours per shift.
  • Demonstrate ability to act courteous and professional with contractors and staff.
  • Able to work outside in the elements.
  • Able to work until 10 pm on Fridays or later when necessary.
  • Officers must be able to communicate clearly, effectively, and professionally with visitors and staff by radio.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer

Visitor Experience Associate

We are seeking part-time Visitor Experience Associates to serve as the welcoming face of the Museum to the public, fulfilling an array of functions such as checking in visitors, crowd and queue management, membership sales, and providing visitors information on exhibitions and programming. This position reports to the Director of Visitor Experience.

The Norton Museum of Art was founded in 1941 and today houses one of the finest permanent collections in the South of over 8,000 works of art in five core collections: American, Chinese, Contemporary, European, and Photography.

Responsibilities include but are not limited to:

  • Welcome museum visitors and direct them to exhibition spaces, public programs, or to ongoing tours, with an engaging, approachable demeanor.
  • Answering general questions regarding museum programs or collections, enforcing museum visitor policies.
  • Collect attendance information for general admissions, group tours and public programs, and assist with museum data management efforts.
  • Promote Museum membership benefits and opportunities and handling associated admission and membership sales.
  • Assist with managing the Museum’s parking lot, which ranges from collecting parking lot fee, to assisting visitor check in, and providing direction to incoming visitors.
  • Available for at least twenty-two (22) hours per week including availability for Friday evening and weekend hours.


  • Proficient in MS Office, particularly Outlook, Word, and Excel.
  • Excellent customer service skills including strong verbal communication skills.
  • Able to work collaboratively with colleagues.
  • Altru (museum admissions) software experience preferred, but training will be provided.
  • Experience working in a retail environment or managing guests is a plus.
  • Education: High School diploma required; Bachelor’s degree preferred.
  • Physical Requirements: The person in this position must be able to sit or stand for long periods of time, potentially outdoors. Able to lift boxes of up to twenty (20) pounds.
  • During the Covid19 pandemic, associates are required to follow all Norton Museum of Art protocols including the wearing of face masks, daily temperature screening and weekly COVID-19 testing.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Development Assistant

We are seeking a Development Assistant to provide administrative support to the Museum’s busy Development Department and assist with the cultivation and stewardship of donors. This full time, non-exempt position will report to the Chief Development Officer.

Job Responsibilities:

  • Acknowledge incoming gifts with Development Officer for Stewardship, including but not limited to major gifts and annual fund donations. Duties include preparing letters to donors, gift entry in the Department’s Altru database, and follow-up with Finance Department to ensure proper gift reconciliation.
  • Assist in prospect research process.
  • Coordinate special access tour scheduling with Visitor Experience team and Development staff.
  • Assist with Director’s Office gift acknowledgement correspondence.
  • Help with coordinating Annual Fund solicitation efforts.
  • Help manage Donor Recognition with Development Officer for Stewardship; including but not limited to listings in the seasonal Donor Boards.
  • Perform administrative duties to relieve the Director of Development of details associated with management of the office, such as completing expense reports.
  • Maintain constituent records in Altru; responsible for weekly tracking and reporting to Director of Development and other program areas.
  • Refer communications to the correct parties, route incoming calls, mail, arrange conferences and meetings, secure space, work with caterer when necessary, prepare materials for meetings and special events, review outgoing correspondence for accuracy, grammar, etc.
  • Coordinate donation requests with Development Associate for Membership.
  • Interact with museum departments and outside vendors as the liaison from the Development Department.
  • Utilize Microsoft Office, including Word, Excel, Power Point, Access, Microsoft Outlook and Altru.
  • Participate in evening and weekend fundraising activities with Special Events staff as needed.
  • Other reasonable duties, as necessary.


  • BA required.
  • Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software products a plus (Raisers Edge or Altru)
  • Excellent written, verbal, and communication skills required.
  • Ability to convey a positive and professional image, especially in high-pressure situations.
  • Self-starter with the ability to prioritize, multi-task, meet deadline and excel in a fast-paced environment.
  • Attention to detail. Able to detect potential problems and offer solutions.
  • Schedule flexibility: ability and willingness to work nights and weekends as needed.
  • Ability to walk/stand for prolonged periods during events, and ability to lift and/or move 15 pounds with or without reasonable accommodation.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

Senior Development Officer for Individual Giving

We are seeking a Senior Development Officer for Individual Giving to join our museum team. The role reports to our Chief Development Officer and will be responsible for raising major gifts from individuals to meet the priority needs of the museum. The individual is responsible for identifying, cultivating, and soliciting significant philanthropic gifts from individuals at the local and national level.

As a member of the senior development team, the individual plays a role in long term strategic planning for the Norton's efforts by identifying and cultivating future donors and participating in the Museum’s major gift strategy and prospect management.

Job Responsibilities

Prepare and implement cultivation and solicitation strategies for high-level individual donors. Identify opportunities for donors who wish to restrict their gifts to a specific program area and prepare targeted proposals and solicitation materials as needed.

Conduct high-level interactions with donors and prospects. Debrief and manage follow up activity, documenting interaction in Altru.

Oversee and advance the cultivation of prospects through the prospect pipeline. Conduct prospect research using iWave and other databases and manage prospect research efforts by Development Assistant. Work with the Development Officer for Stewardship to advance data collection for effective prospect identification and management.

Ensure annual requests for financial support are presented to donors at the appropriate time, and that all requests are followed-up and closed in a timely fashion.

Work with the Chief Development Officer and the Development Committee to strategize and build a pipeline for new major giving prospects.

Work with Education and Curatorial staff to acquire knowledge needed to prepare proposals, solicit gifts, and build donor relationships effectively.

Supervise the Development Assistant and collaborate with other team members to ensure the timely and accurate completion of administrative work including gift acknowledgements, solicitation and cultivation mailings, reporting, and event invitations.

Organize and manage efforts to expand Planned Giving efforts, including coordination of donor education events, and development of collateral materials and web content.

Work with Senior Development Officer for Membership provide content/writing/editing support for the quarterly Member Newsletter.


  • Must have full and comprehensive understanding of development and fundraising with a particular emphasis on major giving including thorough knowledge of deferred giving arrangements, particularly estate gifts and life income gifts.
  • Proven experience in raising seven and six figure gifts. Additionally, must have knowledge of how to bring in gifts of art, real estate, and other types of property.
  • Must have database mastery; Altru database preferred; ability to track multiple solicitations and stewardship efforts and communicate with others in the development office to keep them informed of events.
  • Skill in verbal and written communications is required, as is the ability to listen effectively, to understand implications within the broader context of the organization.
  • Ability to exercise diplomacy and discretion is critically important, especially when dealing with sensitive and confidential information.
  • Must know how to prioritize own work, perform under pressure, and continually improve systems for communication within the development office and with donors outside the gallery.
  • Ability to coordinate the work of support staff by assigning duties and analyzing the effectiveness and quality of the work as well as maintaining an appropriate timetable for production.
  • A high degree of organizational ability, exhibiting precision, accuracy, consistency, and attention to detail, is essential.
  • Ability to deal effectively with a wide variety of people in a courteous, tactful, diplomatic, and responsible manner, either I person, on the telephone, or in correspondence, including email.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented staff and volunteers.

Development Officer- Membership

The Norton Museum of Art is seeking a Development Officer responsible for the management of the Museum’s membership program. This individual is responsible for setting and achieving annual revenue goals, organizing a suite of programs and benefits, and strategizing methods of acquiring and retaining members through promotional initiatives, direct mail efforts, and marketing campaigns. The Development Officer for Membership oversees the Development Associate for Membership, ensuring that transactional data is accurately entered and tracked in the Museum’s database and that all membership deliverables are fulfilled on a timely basis.

The Norton Museum of Art was founded in 1941 and today houses one of the finest permanent collections in the South of over 8,000 works of art in five core collections: American, Chinese, Contemporary, European and Photography.

Job Responsibilities

Plan, coordinate, and implement engaging member activities such as events, previews, behind-the-scenes conversations, and other opportunities with the goal of designing a lively and attractive membership program.

Ensure that department goals are met as set forth by approved budgets, and that all aspects of revenue/expenses are accounted for.

Collaborate with the Design and Communications departments to produce compelling membership materials and deploy a marketing plan that includes promotional efforts, advertisements, and acquisition campaigns (direct mail and digital drives).

Produce content/copy for the Museum’s website, marketing materials, invitations, monthly membership e-blasts, and the quarterly Member Newsletter.

Oversee all aspects of member stewardship, including the processing of memberships in the Museum’s database, the acknowledgement/fulfillment process, member/donor recognition, and answering/routing member inquiries.

Manage the monthly membership renewal process, exploring innovative strategies for retaining members.

Leverage the Museum’s database to produce financial reports for the Chief Development Officer, Director/CEO, and Chief Financial Officer upon request.

Work with the Visitor Experience department, the Store, and Restaurant to ensure proper training on the Museum’s membership program, policies and procedures, and strategies to increase on-site sales.

Knowledgeable of moves management and capable of identifying opportunities to upgrade a member’s engagement and level of giving through strategic rapport-building.


  • Experience working with external stakeholders such as consultants, partner organizations, and members of the community.
  • Enthusiastic and outgoing personality with high level of customer service/sales skills.
  • Capable of maintaining confidentiality and exhibits a high level of professionalism and tact.
  • Excellent written and verbal communication skills with the ability to interact and integrate with a wide range of individuals.
  • Organized, self-motivated, analytical, creative, and detail-oriented.
  • Working knowledge and experience with CRM databases, Blackbaud’s Altru preferred.
  • Demonstrates strong business acumen and ability to collaborate while also working independently.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented staff and volunteers.

Writer/ Editor

The Norton Museum of Art is seeking a Writer/ Editor responsible for writing and editing a wide variety of written projects across Norton Museum of Art departments and areas of activity. The individual will have a primary purpose to ensure that materials in all formats are clearly written, crisply edited, and effective in meeting their objectives. The Writer/Editor builds and sustains close working relationships with departments to deeply understand and stay current with goals and needs for projects with written assets and writes and edits copy to advance projects.

The Norton Museum of Art was founded in 1941 and today houses one of the finest permanent collections in the South of over 8,000 works of art in five core collections: American, Chinese, Contemporary, European and Photography.

Job Responsibilities

  • Maintains a high institutional standard for the Norton’s written communications to be engaging, clear, and accurate.
  • Adheres to the Norton’s style guide and updating and adapting the style guide as needed.
  • Responsible to ensure all internal and external written language reflects the Norton’s institutional voice/style.
  • Being an accessible copy editor and proofreader for internal and external print and digital communications including documents across departments, sometimes on tight deadlines.
  • Responsible that all internal and public facing assets are proofed and typo-free.
  • Ensure that appropriate consistency and accurate messaging in all written materials.
  • Editing and proofreading text produced for all digital content.
  • Other duties as may be assigned by manager.


  • Bachelor's degree in Communications or Journalism preferred.
  • Exceptional writing, editing and proofreading skills with an impeccable knowledge of the English language and rules of grammar.
  • General understanding of graphic design principles and print production procedures.
  • 5+ years of experience editing.
  • Experience working in a museum or art related entity a plus.
  • Strong organizational skills and outstanding attention to detail.
  • Ability to set priorities, anticipate demands, coordinate stringent deadlines.
  • Ability to visually inspect detailed printed material.
  • Positive, “can-do” attitude, flexible, and team-oriented.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

 The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented staff and volunteers.

The Norton Museum of Art is an equal opportunity employer.