The Norton Museum is seeking a proven Social Media Manager. The ideal applicant is a natural storyteller with a keen interest in the intersection of popular culture and marketing and understands the timely use of hashtags / keywords and channel-specific tactics and messaging to reach unique audiences. This hands-on role requires an individual who can think holistically about social media as an integral part of a larger Communications and Marketing strategy. Secondary responsibility (up to 25%) includes some basic email marketing.

Responsibilities include, but are not limited to:

• Lead the development of a cohesive social media strategy, including the creation of channel-specific messaging and supporting campaigns
• Create original short form video (i.e.: TikTok, Reels) as part of an overall strategy designed to improve brand awareness and drive attendance to the Museum, special exhibitions, and community events
• Define social media goals and KPIs per channel, reviewing and reporting on analytics
• Develop and manage all social media calendars
• Identify compelling content, creating a diverse mix of informative and culturally relevant stories to inform, engage, inspire, and entertain our target audiences
• Identify new / emerging opportunities to maximize the Museum’s online presence
• Work closely with Director of Creative Services and Videographer to reaffirm the visual identity and brand; collaborate with other Communications team members
• Maintain the brand and voice of a world-class cultural institution through a variety of online channels
• Support the Director of Communications with any ad-hoc marketing and communications tasks
• BA degree in related field
• 3-5 years of dedicated social media experience, preferably working with a non-profit and/or museum
• Proven track record of utilizing and developing a presence on all current and emerging social media platforms including TikTok, Instagram, Facebook etc., along with the enthusiasm to explore and leverage new trends
• Skilled using video and social media tools and photo editing software; basic HTML coding
• Experience measuring website performance and digital channels; monitoring audience feedback
• Some knowledge of email marketing and ability to create, send and report on basic campaigns
• Ability to meet deadlines, respond quickly and capitalize on short-term cultural trends
• Availability to work occasional nights and/or weekends for special events
• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Note: Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

APPLY HERE

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The teaching artist supports the Director of Family and Community Outreach as an art educator primarily responsible for working in the community with youth, as well as in the museum with youth, family, school, and adult audiences. Teaching artists are consistent representatives of the Norton Museum in Afterschool Arts Outreach venues across Palm Beach County, and they participate fully in Museum programs and activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

A. Afterschool Arts Outreach  

• Under the direction of the Director of Family & Community Programs, research, design, and teach art lessons that are multicultural, arts-integrated, and collection and exhibition-related, focusing on creative youth development for youth ages 6-17 at out-of-school community partnership sites.
• Individualize and modify lesson plans to accommodate students learning differences and be flexible regarding partner site procedures.
• Meet quarterly with community partner staff to create a schedule of classes and activities
• Record and report attendance at each class, conduct student evaluations, and maintain records for each partnership site.
• Generate art supply lists and monitor inventory at each site following Museum’s budget.
• Manage art class space at partnering centers by maintaining a clean and organized space and monitor inventory at each site.
• Work with site staff and volunteers to facilitate a welcoming environment for students, prepare daily lesson materials, clean up, communicate daily with site staff/volunteers and maintain an orderly and respectful classroom.
• Schedule, customize, and lead two tours to the Museum per year for each community partner
• Lead at least one activation with partnering site per year (parents’ nights, community event, pop-up exhibition, etc.)
• Contribute quality student work to the end-of-the-year Marden Community gallery exhibition
• Assist with preparation and installation of the end-of-the-year Marden Community gallery exhibition.
• Serve as a liaison between the community to enhance the use of the Museum as a resource for families, children, and teens. Maintain relationships and frequent communication with community partners.

B. School and Teachers Program

• Under the direction of the Director of School and Teacher Programs, research, design, and teach hands-on art activities for K-12 students visiting the Museum during in-school hours.

• Work with volunteers to facilitate a welcoming environment for students, prepare daily lesson materials, clean up, communicate with group chaperones and maintain an orderly and respectful classroom.

• Assist with School and Teacher professional development as needed.

C. Art After Dark

• Work with the Public Programs Manager once a month to design and lead a hands-on art project related to art in the collection or an exhibition for audiences of various ages
• Determine art supplies necessary for the project and order through the Outreach and Family Coordinator or their Director as necessary.
• Work with volunteers to facilitate a welcoming environment for visitors, prepare classrooms, materials and clean up for drop-in style Open Studio at Art After Dark.

D. Community Days, Workshops and Community Pop-Ups

• Lead and prepare an activity at the Museum’s Community Day 3 – 4 times per year
• Lead hands-on art workshops for a variety of audiences as needed: families, children, teens, adults
• Lead Community Pop-ups for a variety of audiences as needed: families, children, teens, adults

Other duties/projects as may be assigned.

QUALIFICATIONS

• BA in Studio Art, Art Education or Creative Arts and Culture, Community Arts; or experience teaching 4+ years of teaching experience in a structured arts environment.
• Experience in the assessment of student learning outcomes and classroom management.
• Experience teaching structured art classes that combine artistic technique with personal self- expression a with a priority in culturally responsive teaching that encourages students of all ages and abilities.
• Capability to teach children and adults of all abilities is a plus.
• CPR Certified a plus.
• Able to work independently and as part of a team.
• Flexible schedule required, particularly during afternoons and early evenings.
• Must have reliable transportation and a valid driver's license.
• Bi-lingual in English and Spanish is strongly encouraged. Fluency in Creole, also a plus.
• Excellent verbal and written communication skills.
• Knowledge and comfort with virtual learning, data entry software, Microsoft Office, Outlook, and Altru preferred.

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

APPLY HERE

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

JOB SUMMARY: 

The Development Officer for Individual Giving is a member of the Individual Giving team and oversees gift stewardship, solicitation, and reporting programs that enhance and strengthen the relationships between major donors and the Museum. This frontline fundraising position supports the Museum’s unrestricted and restricted annual giving from individuals, including the Chairman’s Circle and Curatorial Friends Groups, and provides critical support to the Director of Individual Giving (DIG) and Museum Leadership to identify, cultivate, solicit, and steward significant major gifts from individuals at the local and national level. The individual is responsible for sustaining positive and rewarding relations between the Museum and its donors; working with Development Leadership to determine the best strategies for effective stewardship of donors; maintaining an ongoing and active network with internal and external constituencies; and overseeing and managing the facilitation of all recognition activities.

The Development Officer for Individual Giving oversees the Development Associate (DA) to manage the processes for database management, gift entry, creation of solicitations and major gift reporting, and maintenance of stewardship plans and prospect pipelines for new and existing major donors, among other responsibilities.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Work with the Director of Individual Giving (DIG) and the larger Major Gifts team to create and implement fundraising efforts and set and achieve annual operating fundraising goals by managing all stewardship functions for major gifts, planned giving, and annual giving, including Chairman’s Circle and Curatorial Friends Groups.
• Collaborate with the DIG and Development Leadership Team to pursue strategies to engage, cultivate, and solicit prospects and current donors/members in order to secure gifts for the Museum’s highest priorities, including gifts of art (Visionaries Fund) and planned gifts (R.H. Norton Society).
• Engage in high-level interactions and solicitations with donors and prospects individually and with DIG. Debrief and manage follow-up activity, documenting interactions in Altru. This role will be responsible for managing donors beginning at the $10,000 level and will work with the DIG to identify work plans with donors at the $25,000 level and above.
• In partnership with Development Associate (DA), create and implement standards for recording all donation information and maintaining communication records with donors in Altru. Establish and advance information tracking processes for gift entry, acknowledgment, recognition, ongoing communications, and continued cultivation of past and current donors to enhance their relationship with the Museum and increase the likelihood of continued contributions.
• In collaboration with Membership and Marketing teams, work with the DIG and DA to refresh and execute the Museum’s annual fund initiatives on a yearly basis. Manage monthly queries and data collection for annual fund support renewal solicitations, to be reviewed with DIG. In collaboration with the DIG, create individual stewardship and solicitation plans for annual fund donors of $10k and above. Oversee review process for monthly annual fund solicitations prepared by the DA.
• Collaborate with other Major Gifts team members (Individual and Institutional Giving teams), to build annual impact and endowment reports that will be shared with major gift donors, as well as funding briefs for initiatives in need of support on an annual basis. Collectively build query processes and systems to extract pertinent data and synthesize it into tailored reports that reflect the impact of a major donor’s contribution to the Museum over a fiscal year.
• Oversee the DA and their management of:
  • Gift entry for unrestricted and restricted annual giving, ensuring timely, thorough, and transparent tracking and reporting of gift and revenue data.
  • Monthly and weekly reporting pertaining to major gifts $5k and above, including pledges and upcoming renewals of Curatorial Friends and Chairman’s Circle renewals prepared by the Membership team.
  • Advancing data collection process for major donor prospect research in collaboration with appropriate team members
  • Trustee financial correspondence, including but not limited to monthly tracking of Trustee dues, Trustee giving summaries, pledge reminder follow-up, and Development Dashboard
• Work with DIG to create annual expense projections for Individual Major Gift areas and set revenue goals and necessary expenses for Individual Major Gift areas, including Chairman’s Circle, Curatorial Friends, Trustee Giving, and Individual Giving.
• Alongside the Development Officer for Institutional Giving, manage donor recognition efforts for the Development department, including donor walls, website, and credit lines. Work with the larger Major Gifts team to track annual support and set credit language for all program areas. Work with Marketing & Communications, LCE, and Curatorial, to oversee annual donor wall updates and proofing of all front-facing Museum materials to ensure donors are properly recognized.

QUALIFICATIONS:

• BA required and 5+ years of relevant work experience preferred
• Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software products a plus (Altru and Razor’s Edge) 
• Excellent written and verbal communication skills with the ability to interact and integrate with a wide range of individuals
• Experience working with external stakeholders such as consultants, partner organizations, and members of the community 
• Enthusiastic and outgoing personality with a high level of customer service/sales skills
• Capable of maintaining confidentiality and exhibits a high level of professionalism and tact
• Ability to convey a positive and professional image, especially in high-pressure situations
• Demonstrate the highest level of personal and ethical standards
• Organized self-starter with analytical, creative, and detail-oriented abilities capable of multi-tasking and excelling in a fast-paced environment
• Demonstrates strong business acumen and ability to collaborate while also working independently
• Schedule flexibility; ability and willingness to work nights and weekends and travel as needed

PHYSICAL REQUIREMENTS

• The person in this position must be able to move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, you are highly encouraged to apply for this role.

JOB SUMMARY: 

The Development Officer for Membership is a full-time, exempt position that reports to the Director of Membership. The position is responsible for the management of the Museum’s General Membership program, including the Young Friends of the Norton and Student Membership levels, and the Emerging Collectors Council alongside the Director of Membership. With Guidance from the Director of Membership, this includes setting and achieving annual revenue goals, organizing a suite of events and benefits, creating a strong foundation for customer service, and strategizing methods of acquiring and retaining members through promotional initiatives, direct mail efforts, and marketing campaigns, In addition, the position will work alongside the Director of Membership to create overall strategy and synergy for the growth of all levels of Membership at the Museum and to find opportunities for the cultivation of new and stewardship of current and returning members.

The Development Officer for Membership oversees the Development Assistant for Membership to manage the processes for gift entry, fulfillment, and renewals for all Membership transactions, as well as to ensure the hygiene of the Museum’s database.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Work with the Director of Membership to evaluate, develop, and broaden the Membership program, including setting and achieving budgeted goals, with the greatest focus on General Membership levels, Young Friends of the Norton, and Student Members.
• Alongside the Director of Membership:
  • Create a moves management system to identify opportunities to upgrade a member’s engagement and level of giving through strategic rapport-building.
  • Serve as a forward-facing member of Membership and the Development team overall to cultivate and steward Members.
  • Create consistency with benefits across all levels of membership.
  • Work closely with Museum’s Curatorial Team in developing the Emerging Collectors Council season of events and coordinating acquisition efforts.
• Responsible for the growth and cultivation/stewardship of the Young Friends Membership group as a tool for broadening audiences and increasing outreach for the Museum.
• In partnership with Visitor Experience and the Development Assistant for Membership, create processes to support best practices for members with Visitor’s Experience staff and the Reservations Desk team, ensuring consistent customer service and timely responses to member issues/inquiries via phone and email. Research additional opportunities to improve the member experience.
• Work with the Visitor Experience department, The Store, and The Restaurant to ensure proper training on the Museum’s membership program, policies and procedures, and strategies to increase on-site sales. In partnership with the Director of Museum Services, create department and individual member sales goals, and reward system for Visitors Experience staff.
• In coordination with the Director of Membership and the Special Events team, plan, coordinate, and implement engaging member activities such as events, previews, behind-the-scenes conversations, and other opportunities with the goal of designing a lively and attractive membership program.
• Work with Development Assistant for Membership to create a system to regularly audit member data to maintain database hygiene and produce membership mailing lists by utilizing database query functions. Utilize knowledge of Altru queries, membership reports, and other tools to create budget estimates for Membership revenue, specifically within General Membership and Young Friends.
• Oversee Development Assistant for Membership to support all aspects of member stewardship, including the processing of memberships in the Museum’s database, the acknowledgment/fulfillment process, monthly renewals, member/donor recognition, and database upkeep.
• Work with the Director of Membership and the Director of Marketing and Advertising to create and execute a strategic marketing plan for Membership. Coordinate with the Director of Membership, the Marketing/Communications team, and external consultants to build partnerships and create marketing campaigns – including renewal, upgrade, and new member campaigns - to grow General Membership.
• Other reasonable duties as requested.

QUALIFICATIONS:

• Two or more years in a related role; museum or cultural institution preferred but not required. Supervisory experience a plus.
• BA/BS required.
• Proficient in Microsoft Office applications and working knowledge and experience with CRM databases, Blackbaud’s Altru preferred.
• Excellent written and verbal communication skills with the ability to interact and integrate with a wide range of individuals. Experience working with external stakeholders such as consultants, partner organizations, and members of the community.
• Enthusiastic and outgoing personality with a high level of customer service/sales skills. Capable of maintaining confidentiality and exhibits a high level of professionalism and tact, especially in high-pressure situations.
• Demonstrates strong business acumen and ability to collaborate while also working independently. Good decision-making and problem-solving skills.
• Ability to meet and impose deadlines, working with minimal supervision. Organized, self-motivated, analytical, creative, and detail-oriented.
• Ability and willingness to work extended hours, including nights and weekends, as needed.

PHYSICAL REQUIREMENTS

• This position will require evening, weekend, and possible holiday hours. The person in this position must be able to move about inside and outside the office, stand for long periods of time (up to at least 4 hours), communicate with managers and employees, access and operate computers and other office equipment; and ability to lift, move or carry up to twenty-five (25) pounds.

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, you are highly encouraged to apply for this role.

JOB SUMMARY: 

The Development Assistant reports to the Chief Development and External Affairs Officer (CDEAO) to provide administrative support to the Development + External Affairs Departments. In this role, the Development Assistant’s responsibility to support the key processes that sustain and improve donor relations for the Development + External Affairs department efforts.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

Development Gift Processing and reporting:

• In coordination with the Individual Giving + Stewardship program, support gift processing and prepare and mail Director & CEO thank you letters on behalf of the Director’s Office.
• Create, run, and distribute reports for the CDEAO in coordination with the Development department program areas.
• Generate the monthly Development + External Affairs Dashboard alongside monthly reports for each of Development’s seven program areas.
• Collaborate with the Development Associate for Stewardship to ensure all gifts are processed and acknowledged in a timely manner.
• Maintain Altru records and ensure contact reports and updates are entered on behalf of CDEAO and key members of Museums staff
• Maintain and assist the major gifts team members with prospect management and making sure data from the CDEAO is being input into the module. Work with the Director’s Office to provide the Director & CEO with prospect research and wealth screening information.

Special Projects in Partnership with the Chief Development & External Affairs Officer:

• Support the CDEAO with daily tasks of managing calendar and scheduling meetings, preparing and coordinating follow-up for donor interactions, fielding requests (internally and externally), and answering phone line(s).
• Prepare and coordinate with other team members key proposals, stewardship items, and supporting items for donor solicitations and cultivation
• Submit expenses to Finance on behalf of the CDEAO and support accounts payable needs for the team.
• Work with CDEAO and the Individual Giving + Stewardship team on Curated Travel opportunities including but not limited to formatting itineraries, entering payments, assisting with zoom meetings with travelers, etc.

Board of Trustees:

• Assist the Development Associate for Stewardship on organizing Board of Trustee correspondences like preparing Trustee giving summaries, pledge reminders, invoices, etc.
• In coordination with Director’s Office, support all Trustee needs and special requests, i.e.. reservations, RSVPs, and special lunches and tours.

Development Committee:

• Organize correspondence, meetings, and materials for the Development Committee meetings that occur multiple times a year.
• Provide supporting information to the Chair(s) of the Development Committee in preparation of meetings.
• Coordinate monthly reporting to Development Committee Chair(s) and arrange for necessary prep or debrief meetings alongside the Committee work

Development Department Support:

• Maintain constituent records in Altru, the Museum’s CRM.
• Edit & proofread documents, reports, invitations, etc.
• Serve as main point person for Development donor files and manage annual review and archiving needed.
• Work with the Major Gifts area to complete yearly budgeted expenses and support budget goals.
• Provide day-of-event support to the Special Events team on VIP and Donor events throughout the season.
• Coordinating and scheduling special access tours with Museum Experience, Docent and Volunteer Manager, Director’s Office, and Development staff.
• Referring communications to the correct parties, route incoming calls, mail, arrange conferences and meetings, secure space, work with caterers, when necessary, prepare materials for meetings and special events, review outgoing correspondence for accuracy, grammar, etc.
• Work with the Membership Assistant on Birthday Card project for Trustees and Upper-Level donors and members.
• Manage subscriptions to AFP, iWave, Zoom, etc.
• With approval from the CDEAO, the Development Assistant can provide support and assistance for the overall needs of the department.
• Other duties as assigned

QUALIFICATIONS:

• BA required; 1-2 applicable experience
• Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software products a plus (Altru and Razor’s Edge)
• Excellent written, verbal, and communication skills
• Ability to convey a positive and professional image, especially in high-pressure situations
• Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment
• Good decision-making and problem-solving skills
• Demonstrate the highest level of personal and ethical standards
• Attention to detail and accuracy in performance
• Ability to meet deadlines, working with minimal supervision
• Ability to maintain confidentiality
• Schedule flexibility: ability and willingness to work nights and weekends as needed

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that an applicant is unlikely to meet 100% of the qualifications for a given role. Therefore, if much of this job description describes you, you are highly encouraged to apply for this role.

JOB SUMMARY: 

The Membership Assistant supports the Membership department with administrative duties related to managing and engaging the Membership program. The Membership Assistant will fulfill the needs for new and current members, assisting with event logistics; and ensuring that data entered in the Museum’s database is accurate. In addition, this position will support the Development department, including gift entry and tax acknowledgments; fulfillment and renewals for Curatorial Friends groups and Chairman’s Circle and other annual gifts; and general database maintenance. In partnership with the Development Officer for Membership and Director of Museum Services, this position will monitor the Reservations Desk staff to ensure they provide high-quality customer service to members and visitors; and support with various membership tasks, as needed. Additional support for the Development Department may be required, including presence at membership and VIP events throughout the Museum season.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Responsible for gift entry for Membership dues and annual fund gifts and maintaining constituent records in Altru.
• Prepare fulfillment materials for Membership mailings, including new, rejoining, and upgrading memberships. This includes all levels of Membership (General, Young Friends, Norton Circle) and special interest groups such as Curatorial Friends (Photography Committee, Contemporary, and Modern Art Council, Friends of American Art, Friends of Chinese Art) and the Chairman’s Circle.
• Draft, print, and mail acknowledgment letters and corresponding collateral for each level. Provide additional support to the Development team with acknowledgments and mailings, as needed.
• Coordinate membership renewals, including data management, drafting letters, and submitting details for General Membership renewals to Darwill. Review renewals for Curatorial Friends and Chairman’s Circle with the Individual Giving team.
• Create event flows and manage logistics for Membership events, alongside Development Officer for Membership. Manage calendar of Membership events to ensure accurate descriptions and details to be used for regular member communication and event invitations.
• Process invoices and complete check requests for the Membership department.
• Work with Development Officer for Membership to manage Reservations Desk tasks, training, and processes.
• Pull weekly email queries of all constituents in the database for Communications department blasts, including monthly Member newsletters, targeted marketing efforts, and weekly Welcome Emails to new/renewing members.
• Organize event logistics for Membership programs and events, such as vendor communication, email reminders to registrants, and graphic design requests. Support the Membership team with day-of logistics and the Special Events team with various needs for VIP events, the Gala, and ArtBeat.
• Other projects and duties as assigned

QUALIFICATIONS:

• BA/BS is required.
• Excellent written, verbal, and communication skills.
• Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software is preferred.
• Organized, self-motivated, analytical, creative, and detail-oriented.
• Enthusiastic and outgoing personality that can exhibit a high level of professionalism and customer service, especially in high-pressure situations.
• Self-starter with the ability to prioritize, multi-task, and excel in a fast-paced environment.
• Good decision-making and problem-solving skills.
• Ability to meet deadlines, working with minimal supervision.
• Flexible schedule and ability and willingness to work nights and weekends, as needed.

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that an applicant is unlikely to meet 100% of the qualifications for a given role. Therefore, if much of this job description describes you, you are highly encouraged to apply for this role.

JOB SUMMARY: 

The Facilities and Event Technician will assist with regular daily operations and upkeep of the facility, ensure inventory availability, and help set up, break down, operate, and maintain audio-visual equipment. Responsible for set up and breakdown of equipment including chairs, tables, stages, signage, and other items as requested.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Set up tables, chairs, staging, and audio-visual equipment – mixers, microphones, etc.
• Move furniture as needed to accommodate programs and events.
• Facilitate the proper organization and cleanliness of event spaces.
• Perform quality inspections of public spaces and provide reports to the Manager.
• Assist with various maintenance projects throughout the facility as requested by the Director of Facilities and Operational Logistics.
• Set up up-lights and adjust house lights as needed.
• Uphold necessary safety precautions while on duty.
• Provide a high level of customer service.

QUALIFICATIONS:

• Ability to efficiently multitask.
• High level of attention to detail.
• Strong verbal and written communication and customer service skills.
• Able to troubleshoot and problem-solve.
• Must be available for nights and weekends.

PHYSICAL REQUIREMENTS

• Prolonged periods of standing and walking throughout the facility.
• Frequently moves AV and other equipment up to 50 pounds across the facility for various event needs.
• Frequently needs to bend, lift, stretch, climb, and crawl to maintain equipment and facility.
• Routinely performs work in a variety of weather conditions.

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

JOB SUMMARY: 

The Norton Museum of Art is seeking an Event Coordinator to support the Event Services and Special Events program, assisting with coordinating internal and external events. Event support includes overseeing event rental staff and outside vendors in a way that produces an excellent service experience for customers, provides day-of-venue coordination for events, and enhances vendor, donor, and client relationships with the Museum. The Event Coordinator will report directly to the Event Manager and work closely with Development team members.

RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Work directly with (assigned) Event Services clients to obtain all event information to create, coordinate, and manage layout and event flows for internal staff and external vendors
• Work synergistically with all departments of the Museum to create a seamless event experience for event attendees, staff, and Museum visitors
• Work with Constellation Culinary Group’s Event Manager; meet regularly before and during the event to plan and review operational items about day-of logistics and execution
• Represent the event program, as needed, at Museum Operations meetings to review any details or conflicts
• Review all vendor logistics with the Event Manager, and work with vendors to arrange all details

Special Events:

• Support event logistics of the annual fundraisers (Gala and ArtBeat), VIP exhibition openings, internal special event programing, and private events for Museum Leadership
• Assist, as needed, with the planning and implementation of three major fundraising events
• Review all décor elements with Development Officer of Special Events, and work with vendors to arrange all details
• Serve as staff liaison for event site and support personnel, vendors, and artists if applicable

Other:

• Assist with the maintenance of constituent records in the Museum’s database for accuracy
• Assist with weekly tracking and reporting, as needed
• Handle confidential information appropriately
• Attend evening and weekend events/fundraising activities and assist as needed

QUALIFICATIONS:

• One or more years’ event/catering management experience
• BA/ BS preferred
• Museum or cultural institution experience preferred, but not required
• Experience working with Altru or CRM/ EMS database is a plus
• Ability to work weekend, evening and holiday hours
• Proficient in Microsoft Office
• Canva experience preferred
• Excellent written and verbal communications skills are a must
• Must be able to adhere to deadlines, manage multiple projects and handle confidential information appropriately
• Attention to detail and accuracy required

PHYSICAL REQUIREMENTS

• This position will require weekend, evening, and possible holiday hours. The person in this position must be able to move about inside and outside the office, stand for long periods of time (up to at least 4 hours), ability to access and operate computers and other office equipment; and ability to lift, move or carry up to twenty- five (25) pounds.

APPLY

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

JOB PURPOSE

The Director of Family and Community Programs provides a range of relevant and engaging programs and activities for out-of- school K – 12 youth (including those with disabilities), their families, and diverse communities related to art on view at the Museum and the cultures that it represents. Manages four teaching artists and a program coordinator to provide creative art experiences that deepen understanding and interest in the arts and related cultures. Ensures effective evaluation of programs to assess success and expand the Museum’s family and teen audiences, as well as community involvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsibilities include, but are not limited to:

• Collaborates with two other program directors and COLCE as the leadership team for LCE.
• Working with LCE and across Museum departments, conceptualizes, develops and implements programs for out-of-school youth and families related to the Museum collection and special exhibitions.
• Employs a wide range of teaching techniques and engagement strategies to engage Afterschool Arts Outreach program, summer camp, family, teen and other programs for children, teens, and families.
• Manages and coordinates logistics for programs, including Afterschool Arts Outreach site agreements, speakers’/artists’ contracts, supply purchases, etc.
• Reviews and assesses current programs on a bi-annual basis, adjusting and enhancing effectiveness as determined by regular evaluation; in partnership with COLCE initiate program revisions.
• Supervises Outreach and Family Program Coordinator, as well as four teaching artists; guides their professional growth and evaluates performance, ensuring that the balance of work is sustainable.
• With Family and Community staff and support of LCE and other departments, develops and manages Hispanic Heritage and Games Around the World Community Days
• Works with Development staff to seek funding for programs, develop grant proposals, and maintain records for grant reports.
• Works with Communications to prepare accurate content for family, teen, and community program promotion on website, social media and other platforms.
• Develops and manages Family and Community Programs fiscal year budgets.
• Cultivates relationships with Afterschool Arts community partners, local stake holders and Palm Beach County community at large to achieve community-centered practice.
• Maintains relationships with family resource organizations. Ensures engagement goals, evaluation, communications, access to participation and registration align with Museum program framework.
• Trains docents and interns to work with school-age, family and community groups in the galleries.
• Contributes to the work of the Museum’s Learning and Community Engagement Committee, and other community alliance groups.
• Leads weekend family programs six times a year to aid Outreach and Family Programs Coordinator.
• Organizes artmaking workshops offsite at community events and at resource organizations.
• Oversees the Norton’s Teen Advisory Squad, including 15 members in spring and summer sessions led by Family Programs Coordinator.
• Organizes annual Marden Community Gallery exhibition in the Museum highlighting the work of Afterschool Arts Outreach students.
• Collaborates with other LCE staff to develop and lead programs for audiences with disabilities.
• Other projects and duties as assigned.

QUALIFICATIONS

• BA or BFA in Art, Art History, Art Education, or Humanities field, or equivalent experience. Advanced degree preferred.
• Five years' experience as a professional educator and manager in the field of art museum education.
• Exceptional communicator through writing and public speaking.
• Demonstrate leadership abilities and experience in program development targeting adult audiences.
• Knowledge and understanding of innovative practices in education, art, social justice, and community engaged practice is required.
• Knowledge of Altru and Volgistics, proficient in Microsoft Office.
• Willing to collaborate with others, a positive attitude, the ability to balance roles as an educator, administrator, and manager.
• Bi-lingual skills (Spanish-English) a plus.

PHYSICAL REQUIREMENTS

• This job operates in a professional museum and office environment. This role routinely uses standard office equipment, such as computers, telephones, photocopiers, and similar. 
• The person in this position must be able move about inside and outside the office; to frequently communicate with managers and employees, ability to access and operate computer and other office equipment; and ability to lift, move or carry up to ten (10) pounds.

Note: Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at any time. 

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. 

No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Research shows that women and individuals from underrepresented backgrounds often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that an applicant meets 100% of the qualifications for a given role. Therefore, if much of this job description describes you, then you are highly encouraged to apply for this role.

The Norton Museum of Art is an Equal Opportunity Employer.