The Gardener is responsible for the day-to-day planting and maintenance of the landscaping of the Goergen Sculpture Garden. The work includes planning and carrying out all horticultural practices in a manner which is consistent with the Foster + Partner design. The Gardener also is responsible for the supervision of external landscape contractors.

Responsibilities include: 

Develops landscaping plans, contracts and specifications.

Oversees contract landscape services.

Oversees the maintenance of all landscaping improvements, including the irrigation systems.

Develops a long-range landscaping maintenance program and supervises the activities of garden maintenance workers.

Develops and follows a weekly schedule of garden work to be performed.

Able to discuss/inform Museum visitors regarding questions and information about the garden’s plantings.

Performs landscaping maintenance work as required, including planting.

Performs additional duties as requested.


Five+ (5) years’ experience in landscaping.

BA in Horticulture, Botany or related field preferred.

Considerable knowledge of soils, pests (insects, diseases, weeds), pest control, pruning and fertilization for a wide variety of tropical and sub-tropical plants and grasses.

Considerable knowledge of horticulture and the application of horticultural principles.

Considerable knowledge of tropical and subtropical grown in South Florida.

Knowledge of the principles for the safe use of fertilizers and pesticides in public areas.

Skilled in the use of equipment for horticultural maintenance.

Ability to work from a plan to install plant materials to specifications.

  • Ability to train/direct maintenance workers.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

  • The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Executive Assistant to the Director/CEO

The Executive Assistant provides high-level executive support and is member of the museum leadership team. They will direct the general office workflow, manage extensive calendaring, budgeting, event planning, organize high volumes of email, and handle inquiries from a wide range of people including staff, Board and committee members, donors, and visitors. Project work will be varied and complex. In addition, there is a strong focus on gathering, interpreting, and presenting data and metrics.

The Director’s office oversees a team of 90+ individuals encompassing the Education, Development, Strategic Communication, Finance, Facility and Administration, Curatorial and HR departments.

Responsibilities include:

  • Manages the Director/CEO’ office, overseeing all daily activities. Keeps the Director/CEO, briefed on all activities. As directed, coordinates Museum-wide staff activity and monitors progress on a regular basis.
  • Support Senior Staff by scheduling meetings, taking minutes and documenting actions to be taken.
  • Collaborate closely with Museum Board Liaison staff and interact with Trustees, Donors, staff, and the public.
  • Work independently, coordinating communications including collaboration with Director of HR for any internal communications and events.
  • Collaborate with the Development Department for donor and member invitations and mailing lists.
  • Research, collect and analyze information on important metrics, responding to questions, organize and prepare for meetings/events, including research on individuals, institutions or works of art.
  • Prepare a variety of written and printed materials, including emails, correspondence, and documents. Proofread and/or edit correspondence, prepares meeting minutes, publications, and presentations.
  • Plans, participates, and interacts as appropriate during meetings and Museum events. Evening and weekend hours required as needed.
  • Schedule all aspects of travel for Director/CEO, including international travel.


  • Minimum seven (7) years of relevant / applicable work experience, preferably including office management.

This role requires advanced calendar management skills.

Proficiency in proofreading skills and the ability to take detailed meeting minutes will need to be demonstrated as part of the interview process.

Strong interpersonal skills with a high degree of sensitivity for confidentiality and diplomacy; able to maintain a pleasant composure and helpful mind set in all situations.

Ability establish and maintain effective work relationships with all individuals across and external to the Museum, excellent oral and written communication skills required.

Attention to detail and a high degree of accuracy. Demonstrated competencies in project management aptitude/approach, leadership, training, team building, decisiveness, problem solver.

Proficiency in Spanish language strongly preferred.

Ability to adapt to changing work priorities, coordinate multiple projects, and plan, coordinate, and work independently and prioritize workload under ever-evolving circumstances.

  • Solid problem-solving skills and abilities.
  • Demonstrated competence in using computer applications such as Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) plus experience with databases, such as Altru, and project management.
  • Associate degree required. Bachelor’s degree preferred.

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Maintenance Technician

We are seeking a full-time Maintenance Technician to join our Facility Operations team.  This position is responsible for general maintenance and janitorial tasks for all Norton Museum of Art facilities.   Responsibilities also include the set-up and breakdown of rental and special events. The Maintenance Technician reports to the Director of Facilities.

Job Responsibilities

Perform minor electrical and plumbing repairs.

Assist in accepting deliveries into the receiving area, log all deliveries into receiving records, and deliver shipments to recipients as appropriate.

Perform light carpentry work as requested.

Check and replace burnt out light bulbs and ballasts.

Assist janitorial crew with trash removal and the overall cleaning of all areas of the Norton Museum of Art facility, including bathrooms, galleries, offices, store, support spaces, public spaces, building exterior and sidewalks.

Prepare and paint all surfaces throughout the facility, as indicated by a maintenance schedule or the Director of Facilities.

Communicate with staff and visitors in a clear, efficient and effective manner utilizing the appropriate tools including phone, computer and CB radio.

Assist with the general maintenance of exterior spaces including parking lot, plaza, and garden.

Change HVAC filters and maintain a log indicating date filters were changed.

Routinely check facility for potential general maintenance problems and correct them.  This includes the mechanical function of all maintenance equipment.

Assist other staff with setup and breakdown of tables, chairs and other items for events.

Assist contractors in performing maintenance work in the facility. 


Operate general maintenance equipment, including drills, saws, hand tools, table saw, drill press, ladders/lifts, motorized/manual forklifts, vacuum cleaners, extractor, buffer, wet mop, and brooms in a safe and efficient manner.

Must be computer literate in the Windows environment.

Good communication and customer service skills.

Experience in HVAC, plumbing, electrical and janitorial services is preferred.

Normal Work Schedule:

Five days per week for forty hours per week.

Schedule may include nights and weekends.

Must be available to work some nights/weekends for special events.

For immediate consideration, please send an email with your resume, references and cover letter to:  [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Position posted on 12/03/2020

Part-Time Security Officers

The Museum is seeking part-time Security Officers.

The Security Officer is responsible for the security of the Museum, ensuring the safety of visitors and staff including giving informative answers to visitors and/or staff and observing and promptly reporting any irregularities.

Major Responsibilities: 

  • Safeguard the museum’s artwork in and outside the museum galleries.
  • Safeguard the physical plant and assets through the use of effective security patrols.
  • Understand all museum procedures and assist contractors, visitors and staff.
  • Conduct yourself in a welcoming, pleasant manner when greeting or speaking with Museum visitors.
  • Work closely with the Visitor Experience staff when encountering a problem in the Museum galleries or public spaces.
  • Officer must be able to follow directions and react quickly during emergency situations.
  • Provide timely and accurate information to the security Supervisor on unusual conditions or situations.
  • Speak clearly over a two-way radio and be understood by other members of the staff.
  • Officer must be able to work effectively and courteously with diverse groups of visitors and staff.
  • Routinely completes daily patrol schedule for areas assigned within time frequency provided.
  • Perform other duties as assigned by Security Supervisor.
  • Conduct oneself in the best interest of the Museum.
  • Available to work until 10 pm on Fridays or later during special events.



  • High School diploma or equivalent.
  • State Security License preferred. (Knowledge of security and safety procedures)
  • Ability to read, write, and speak fluent English, and follow written and oral instructions.
  • Officers must be able to stand or walk a patrol 3 – 4 or more hours per shift.
  • Demonstrate ability to act courteous and professional with contractors and staff.
  • Able to work outside in the elements.
  • Able to work until 10 pm on Fridays or later when necessary.
  • Officers must be able to communicate clearly, effectively, and professionally with visitors and staff by radio.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer

Visitor Experience Associate

We are seeking part-time Visitor Experience Associates to serve as the welcoming face of the Museum to the public, fulfilling an array of functions such as checking in visitors, crowd and queue management, membership sales, and providing visitors information on exhibitions and programming. This position reports to the Director of Visitor Experience.

The Norton Museum of Art was founded in 1941 and today houses one of the finest permanent collections in the South of over 8,000 works of art in five core collections: American, Chinese, Contemporary, European, and Photography.

Responsibilities include but are not limited to:

  • Welcome museum visitors and direct them to exhibition spaces, public programs, or to ongoing tours, with an engaging, approachable demeanor.
  • Answering general questions regarding museum programs or collections, enforcing museum visitor policies.
  • Collect attendance information for general admissions, group tours and public programs, and assist with museum data management efforts.
  • Promote Museum membership benefits and opportunities and handling associated admission and membership sales.
  • Assist with managing the Museum’s parking lot, which ranges from collecting parking lot fee, to assisting visitor check in, and providing direction to incoming visitors.
  • Available for at least twenty-two (22) hours per week including availability for Friday evening and weekend hours.


  • Proficient in MS Office, particularly Outlook, Word, and Excel.
  • Excellent customer service skills including strong verbal communication skills.
  • Able to work collaboratively with colleagues.
  • Altru (museum admissions) software experience preferred, but training will be provided.
  • Experience working in a retail environment or managing guests is a plus.
  • Education: High School diploma required; Bachelor’s degree preferred.
  • Physical Requirements: The person in this position must be able to sit or stand for long periods of time, potentially outdoors. Able to lift boxes of up to twenty (20) pounds.
  • During the Covid19 pandemic, associates are required to follow all Norton Museum of Art protocols including the wearing of face masks, daily temperature screening and weekly COVID-19 testing.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected].

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers.

Development Assistant

We are seeking a Development Assistant to provide administrative support to the Museum’s busy Development Department and assist with the cultivation and stewardship of donors. This full time, non-exempt position will report to the Chief Development Officer.

Job Responsibilities:

  • Acknowledge incoming gifts with Development Officer for Stewardship, including but not limited to major gifts and annual fund donations. Duties include preparing letters to donors, gift entry in the Department’s Altru database, and follow-up with Finance Department to ensure proper gift reconciliation.
  • Assist in prospect research process.
  • Coordinate special access tour scheduling with Visitor Experience team and Development staff.
  • Assist with Director’s Office gift acknowledgement correspondence.
  • Help with coordinating Annual Fund solicitation efforts.
  • Help manage Donor Recognition with Development Officer for Stewardship; including but not limited to listings in the seasonal Donor Boards.
  • Perform administrative duties to relieve the Director of Development of details associated with management of the office, such as completing expense reports.
  • Maintain constituent records in Altru; responsible for weekly tracking and reporting to Director of Development and other program areas.
  • Refer communications to the correct parties, route incoming calls, mail, arrange conferences and meetings, secure space, work with caterer when necessary, prepare materials for meetings and special events, review outgoing correspondence for accuracy, grammar, etc.
  • Coordinate donation requests with Development Associate for Membership.
  • Interact with museum departments and outside vendors as the liaison from the Development Department.
  • Utilize Microsoft Office, including Word, Excel, Power Point, Access, Microsoft Outlook and Altru.
  • Participate in evening and weekend fundraising activities with Special Events staff as needed.
  • Other reasonable duties, as necessary.


  • BA required.
  • Proficient in Microsoft Office applications, including database management. Proficiency with Blackbaud donor management software products a plus (Raisers Edge or Altru)
  • Excellent written, verbal, and communication skills required.
  • Ability to convey a positive and professional image, especially in high-pressure situations.
  • Self-starter with the ability to prioritize, multi-task, meet deadline and excel in a fast-paced environment.
  • Attention to detail. Able to detect potential problems and offer solutions.
  • Schedule flexibility: ability and willingness to work nights and weekends as needed.
  • Ability to walk/stand for prolonged periods during events, and ability to lift and/or move 15 pounds with or without reasonable accommodation.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

Audio & Video Technician

The Audio & Video Technician is a part time, temporary position and is responsible for the set up and installation of equipment such as: microphones, speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as concerts, meetings, presentations, and lectures.

Responsibilities include:

  • Set up and operate sound equipment.
  • Confer with meetings or concert director to establish cues and directions.
  • Monitor sound feeds to ensure quality.
  • Ensure equipment is installed according to designated layout.
  • Test and resolve equipment issues.
  • Diagnose and correct media system problems.
  • Work with Outlook/ Word/ Excel.
  • Coordinate audio feeds with television images.
  • Discuss assignments.
  • Determine filming sequences and camera movements.
  • Clean audio and video equipment and store properly.
  • Ensure equipment the safe transfer and shipment of equipment.
  • Compress and digitize audio and video data.
  • Perform duties of location.
  • Work with controlled lighting systems.
  • Mixing live music/ bands.
  • Turn ideas into outlines, storyboards, and images.


  • Knowledge of video editing and videography techniques and concepts.
  • Demonstrates ability to collaborate while also working independently.
  • Highschool diploma or GED required

For immediate consideration, please send an email with your resume, cover letter and references to: [email protected]. No telephone calls please.

  • The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented and dedicated staff, docents, and volunteers. 

Development Officer- Membership

The Norton Museum of Art is seeking a Development Officer responsible for the management of the Museum’s membership program. This individual is responsible for setting and achieving annual revenue goals, organizing a suite of programs and benefits, and strategizing methods of acquiring and retaining members through promotional initiatives, direct mail efforts, and marketing campaigns. The Development Officer for Membership oversees the Development Associate for Membership, ensuring that transactional data is accurately entered and tracked in the Museum’s database and that all membership deliverables are fulfilled on a timely basis.

The Norton Museum of Art was founded in 1941 and today houses one of the finest permanent collections in the South of over 8,000 works of art in five core collections: American, Chinese, Contemporary, European and Photography.

Job Responsibilities

Plan, coordinate, and implement engaging member activities such as events, previews, behind-the-scenes conversations, and other opportunities with the goal of designing a lively and attractive membership program.

Ensure that department goals are met as set forth by approved budgets, and that all aspects of revenue/expenses are accounted for.

Collaborate with the Design and Communications departments to produce compelling membership materials and deploy a marketing plan that includes promotional efforts, advertisements, and acquisition campaigns (direct mail and digital drives).

Produce content/copy for the Museum’s website, marketing materials, invitations, monthly membership e-blasts, and the quarterly Member Newsletter.

Oversee all aspects of member stewardship, including the processing of memberships in the Museum’s database, the acknowledgement/fulfillment process, member/donor recognition, and answering/routing member inquiries.

Manage the monthly membership renewal process, exploring innovative strategies for retaining members.

Leverage the Museum’s database to produce financial reports for the Chief Development Officer, Director/CEO, and Chief Financial Officer upon request.

Work with the Visitor Experience department, the Store, and Restaurant to ensure proper training on the Museum’s membership program, policies and procedures, and strategies to increase on-site sales.

Knowledgeable of moves management and capable of identifying opportunities to upgrade a member’s engagement and level of giving through strategic rapport-building.


  • Experience working with external stakeholders such as consultants, partner organizations, and members of the community.
  • Enthusiastic and outgoing personality with high level of customer service/sales skills.
  • Capable of maintaining confidentiality and exhibits a high level of professionalism and tact.
  • Excellent written and verbal communication skills with the ability to interact and integrate with a wide range of individuals.
  • Organized, self-motivated, analytical, creative, and detail-oriented.
  • Working knowledge and experience with CRM databases, Blackbaud’s Altru preferred.
  • Demonstrates strong business acumen and ability to collaborate while also working independently.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected]

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented staff and volunteers.

HR Generalist/Payroll Specialist

We are seeking an energetic HR Generalist/Payroll Specialist to join our museum team reporting to the Chief People Officer. This position is responsible for providing human resources assistance and support to managers and employees. A key responsibility of the role is to manage the bi-weekly payroll process for the museum; and for maintaining the integrity of all payroll-related information and the accuracy of all reporting. The HR Generalist/Payroll Specialist will also assist in the recruitment process including onboarding of new hires.

Job Responsibilities

Compiles and completes data entry of information required to process the payroll; new hires, terminations, status changes, pay items, and ensuring authorization and accuracy of data.

Responsible for daily payroll operations, controls, procedures, and employee/manager training, including developing and enforcing standards to ensure the accuracy and timeliness of payroll processing.

Coordinates applicable employee benefits plan enrollments and life status changes including new hire additions and terminations with providers.

Performs quality checks of benefits-related data including reconciliation of monthly invoices.

  • Assist recruitment processes including posting of open positions.
  • Conduct employee onboarding and help organize training & development initiatives.

Responsible for maintaining employee HR files in good order for all payroll and benefits processing.

Responds to benefits inquiries from managers and employees on a wide range of HR topics including benefits plan provisions, status changes and other general inquiries.


  • Three - five years’ experience in human resources including direct experience with payroll processing.
  • Experience with Paycom Payroll system a plus.
  • Excellent analytical and problem solving skills.
  • Strong writing skills and able to effectively communicate with a wide range of people internal and external to the museum.
  • Detail oriented with strong organizational skills.
  • Proficient with Microsoft products with strong Excel skills.
  • Ability to detect errors and monitor own work to ensure quality.

For immediate consideration, please send an email with your resume, references, and cover letter to: [email protected].


Chief Marketing & Communications Officer

We have an exciting new opportunity for a Chief Marketing & Communications Officer. This individual will be responsible for developing and implementing a strategic, integrated marketing plan to drive community engagement and revenue, and develop communications and marketing strategies and materials that build institutional identity and advance visibility. This individual will also play a key role in the long-term strategic planning for the Norton’s future. The work of the Chief Marketing & Communications Officer will be guided by the museum’s vision, mission, values and strategic plan, and by the principles of inclusion, diversity, equity and accessibility.



The Chief Marketing & Communications Officer will lead, plan, direct and implement strategies for all marketing and communications on behalf of the Norton Museum of Art, and will be accountable for:

Maximizing outreach and engagement to diverse audiences across the Palm Beach community, nearby regions and nationally.

Cultivating local and national media engagement and coverage, as well as supporting social media and Norton from Home participation

Maximizing relationships with local, regional, national, international media

Advertising and marketing initiatives to build audiences

Maximizing general admissions and special exhibition attendance.

Continually enhancing the awareness of the Norton Museum of Art, its brand, exhibitions, collections and thought leadership among visual art professionals, collectors, artists and donors.

The Chief Marketing & Communications Officer will work in close partnership with colleagues across the museum as a catalyst for innovation, creating plans for new communication channels and refreshing the customer outreach infrastructure of the museum. The Chief Marketing & Communications Officer must “see around corners” and anticipate visitor interests and behaviors by carefully analyzing data to shape practical, real world, highly visible marketing initiatives aligned to the organization’s strategies and goals.

The Chief Marketing & Communications Officer will ensure that data collected in the course of marketing outreach is accurate, comprehensive and useful to the Director/CEO and senior team as they shape institutional strategy. Such data is essential to the efforts to maximize earned and contributed revenue as the museum seeks to engage visitors and members in the further and future support of the organization.

The Chief Marketing & Communications Officer will be expected to rapidly acclimate to the organization, thoroughly know the history, culture, and base of financial support; understand the complexities of marketing in-person experiences; know all the functions of the marketing department, including public relations, advertising, communications, the use of web and social media, connect to ticketing and fundraising approaches and activities with the highest level of innovation and entrepreneurship.


Develop a strategic, integrated marketing plan that leverages traditional, social and digital media to support the museum’s exhibitions, educational programs, events, community and fundraising initiatives, tourism engagements, as well as select initiatives to maintain and deepen the museum’s reach, visibility, attendance and visitor loyalty. Provide clear and impactful initiatives to further amplify the Norton as a thriving arts organization and anchor to the local community, as well as the region and nationally.

Oversee, produce, and approve all museum promotions, external communications, including development campaigns and scripts, marketing and communications materials, advertising campaigns, news releases, social media, and website content to ensure consistent messaging and branding.

Develop in collaboration with Human Resources and Development a robust internal communication structure to support staff and Board communications.

Oversee all aspects of marketing project management and production schedules, including media planning and placement, social media planning and scheduling, photo shoots, videography, design, production, and internal/external approval of materials – ensuring all campaigns are on track to meet strategic objectives.

Establish, measure, and track marketing goals, leveraging analytics and performance data to inform and shift marketing strategies, as necessary.

Define and evolve the Norton Museum brand through the pursuit of news media and influencers opportunities and prestigious awards that build recognition and awareness.

Serve as a spokesperson for the museum and work closely with the Director/CEO and other museum staff to prepare for public speaking engagements and news media interviews.

Serve as a liaison to internal/external constituents including visitors, members, vendors, partner agencies, community leaders, news media, and peer institutions.

Collaborate with neighboring Palm Beach County organizations, attractions and events to leverage marketing partnerships and promotional strategies.

  • Develop and manage a financial budget that supports strategic multi-channel marketing plans and programs. Accountable for cost containment, coordinating activities of cross-functional teams, identifying appropriate resources needed, and developing realistic schedules to ensure timely completion of strategic plans.

Coordinate with other museum department leaders to ensure consistent messaging and branding throughout the organization. Develop a comprehensive Norton toolbox that includes leadership bios and headshots, news release, branding guide, digital asset library, media database, and charitable donation guidelines.

  • Recruit, hire, and manage regular and freelance staff, including social media and website managers, copywriters, marketing assistants, graphic designers, interns and agencies.
  • Set expectations and goals for all marketing team members – leading by example and providing ongoing feedback and annual performance evaluations.
  • Oversee internal/external designers and agencies in producing print and digital ads, broadcast spots, integrated marketing campaigns, social media graphics, and other ephemera.
  • Instill a sense of purpose and high institutional standards for the Norton’s written and verbal communications and branding to be engaging, clear, typo-free, and accurate.



  • Strong academic credentials with a relevant master’s degree or equivalent experience required.
  • 7+ years’ experience leading a marketing or communications team.
  • Knowledge of museum operations, the arts industry and arts marketing preferred.
  • Proven experience developing and implementing an integrated marketing and communication plan in a non-profit setting.
  • Superior interpersonal and communications skills and ability to be personable and diplomatic working with and managing a diverse group of internal and external stakeholders, particularly in shaping positive experiences and perceptions.
  • Proven experience using best practices and current technologies in print and digital marketing communications, public relations, and graphic design.
  • Proven experience in developing and managing an annual budget.
  • Knowledge of tourism, non-profit marketing as well as the Palm Beach community and culture a plus.
  • Genuine interest in the visual arts, performing arts, architecture, and design. Understand the various communities that make up the diverse audience for the visual arts.
  • Be an interactive and collaborative partner with colleagues throughout the organization, educating them on the marketing and communications strategies, programs and plans.
  • A high level of organizational and project management skills with strong attention to details, deadlines and follow-through, coupled with the ability to be nimble and expeditious for short-term and/or emergent projects/press-related activities. An intelligent and articulate self-starter and finisher who is creative, energetic and accountable, yet collaborative and team-oriented.
  • Expertise integrating content marketing, social media, and traditional earned media efforts.
  • Demonstrated competencies with evaluation metrics and tools, including performance indicator development and Google Analytics reporting to show effectiveness in converting users to customers.
  • Technical proficiency with all the major social media platforms and an understanding of their role in an overall marketing strategy.
  • A goal-driven strategic thinker with creative vision, critical thinking skills, and a great customer service orientation and mindset. A positive, team-oriented, and flexible “can-do” attitude. Emotionally mature and self-possessed, patient and tactful with a sensitivity to diverse personalities while remaining persistent in the pursuit of the organization’s marketing goals.
  • Spanish language desirable.

For consideration, please send an email with resume, references, and cover letter to [email protected]

The Norton Museum of Art is an Equal Opportunity Employer and celebrates a diverse team of talented staff and volunteers.

The Norton Museum of Art is an equal opportunity employer.